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Showing 161 - 170 of 1687 results for "Communication"

ASIC slams funds' serious deficiencies over advice fee charges

JAMIE WILLIAMSON  |  THURSDAY, 9 MAY 2024
A review by ASIC has found evidence of poor oversight of advice fee deductions by superannuation trustees, with some allowing charges of up to $20,000 before raising concerns and some not conducting any checks of advice documents at all. ASIC is calling ...

J.P. Morgan hit with $775k penalty

ELIZA BAVIN  |  THURSDAY, 9 MAY 2024
... pro-actively draw attention to potential rule breaches in order to maintain market integrity, and the importance of timely communication between regulators, market participants and clients to ensure that any potential misconduct is rectified immediately ...

Fidelity to roll out more active ETFs

JAMIE WILLIAMSON  |  MONDAY, 6 MAY 2024
The fund manager is looking to significantly boost its local lineup of active ETFs. Fidelity is seeking the approval of unitholders to modify the constitutions of a number of its managed funds to enable listing of a class of units on either the ASX ...

UniSuper battles major system outage

JAMIE WILLIAMSON  |  FRIDAY, 3 MAY 2024
... been ongoing since the beginning of the week, members did not hear from UniSuper until Thursday evening. In the communication, the fund apologised to members, but said it is not able to provide a timeline as to when services will be back online. "Our ...

ASIC hits back at parliament: 'Simply not realistic'

ELIZA BAVIN  |  TUESDAY, 30 APR 2024
... complaints that do not fall under its remit, yet it endeavours to respond to every complaint it receives. "Every communication with ASIC is acknowledged by the agency, and we assess each and every matter that comes to our attention," he said. "But with ...

ATO targets crypto investors, sharing economy

KARREN VERGARA  |  WEDNESDAY, 17 APR 2024
... bandwagon, many are failing to declare their profits and in some cases the losses, according to H&R Block director of tax communication Mark Chapman. The ATO estimates between 500,000 and one million Australians invest in cryptocurrency. Investors must ...

Life insurers struggle with code compliance

KARREN VERGARA  |  WEDNESDAY, 10 APR 2024
... stress for customers, undermining trust in the industry. Life insurers must prioritise meeting claims handling and communication timeframes to improve customer satisfaction and meet community expectations," LCCC chair Jan McClelland said. The potential ...

Wealth firm gears up to change administrator

ANDREW MCKEAN  |  TUESDAY, 2 APR 2024
... on improved reporting, increased self service capability, and functionality for members, delivering a new online communication and messaging service, ultimately increasing efficiency and decreasing processing times on requests," Constable said. While ...

IFM Investors adds to global client solutions team

JAMIE WILLIAMSON  |  WEDNESDAY, 27 MAR 2024
... Peter Swarbeck and Armit Bhambra who oversee Asia and Europe respectively. "Strong relationships, coordination and communication around the world with the consultant community are critical to developing enduring partnerships with existing and potential ...

Australia's wealthiest women not getting the advice they need

ELIZA BAVIN  |  MONDAY, 25 MAR 2024
... HNW women described unsatisfactory experiences when dealing with the financial services industry, including poor communication, sales pressure, and a lack of rapport. JBWere said there was a "tremendous opportunity" for financial services designed to ...