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Insurance

Life insurance satisfaction declines

KERRIE SYDEE  |  FRIDAY, 18 NOV 2016
New Roy Morgan research shows the satisfaction of life and risk insurance policy holders has dropped 1.8% to 67.5% in the past year.

Life insurance revenues down

JAMIE WILLIAMSON  |  WEDNESDAY, 16 NOV 2016
The total assets held by life insurers has dropped 23.2% over the past twelve months, as demonstrated by APRA's latest life insurance performance statistics.

Insurers to battle big data privacy concerns

ALEX BURKE  |  TUESDAY, 15 NOV 2016
While big data presents a boon for insurers doing customer risk analysis, the benefits will have to be weighed against ongoing user privacy and discrimination issues.

Industry backs mental health education campaign PROP

MICHELLE BALTAZAR  |  FRIDAY, 4 NOV 2016
The financial services industry is lending its support to a new mental health education campaign called 'People Reaching Out to People' (PROP).

Human centred workplaces needed: MetLife

KERRIE SYDEE  |  THURSDAY, 3 NOV 2016
A new workplace study from life insurer MetLife reveals significant misalignment in the priorities of Australian employees and employers when it comes to workplace health and wellness.

AMP implements significant insurance changes

KERRIE SYDEE  |  FRIDAY, 28 OCT 2016
Consistent deterioration to the insurance sector has had a significant impact on the AMP wealth protection business and has led to an overhaul of the business.

NobleOak Life offerings recognised for excellence

JAMIE WILLIAMSON  |  WEDNESDAY, 26 OCT 2016
The 2016 Direct Life Insurance Excellence Awards have been presented in Sydney by Strategic Insight, the research house formerly known as Plan for Life.

Centrepoint partners to enhance underwriting processes

JAMIE WILLIAMSON  |  WEDNESDAY, 26 OCT 2016
Centrepoint Alliance has teamed up with a medical services provider to improve the underwriting process for clients and advisers.

MLC and NAB expand direct life insurance

JAMIE WILLIAMSON  |  THURSDAY, 20 OCT 2016
MLC Life Insurance is capitalising on its affiliation with NAB to increase the distribution of the NAB Essential Life product.

Cooper defends BT life insurance figures

ALEX BURKE  |  MONDAY, 17 OCT 2016
BT Financial Group chief executive Brad Cooper has defended BT's life insurance arm after it was revealed the 37% TPD denial rate highlighted in ASIC's industry review came from his company.