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Insurance

Fox warns against direct life insurance again

KARREN VERGARA  |  FRIDAY, 3 MAR 2017
Consumers who purchase direct life insurance are at risk when it comes to claim time, the head of the Association of Financial Advisers warns.

Synchron vows to end yearly renewables

ALEX BURKE  |  THURSDAY, 2 MAR 2017
Synchron director Don Trapnell provided an update on his group's partnership with AIA Australia, announced just over a year ago, saying it will end "the industry's love affair with yearly renewable premium rates."

CommInsure cleared of systemic problems

JAMIE WILLIAMSON  |  WEDNESDAY, 1 MAR 2017
An independent expert report compiled by Deloitte has cleared CommInsure of having systemic culture issues when it comes to claims handling processes.

Life insurance ranks lowest in customer satisfaction

ALEX BURKE  |  THURSDAY, 23 FEB 2017
Life insurance ranks the lowest of all insurance types, according to Roy Morgan research.

TAL and Qantas partner for life insurance

JAMIE WILLIAMSON  |  MONDAY, 20 FEB 2017
TAL and Qantas have entered an exclusive partnership, unveiling a new range of life insurance products.

Suncorp begins life business optimisation

DARREN SNYDER  |  THURSDAY, 9 FEB 2017
Suncorp is implementing an optimisation program for its Australian life insurance business in a bid to improve competitiveness and achieve better customer outcomes.

CommInsure wins group insurance mandate

JAMIE WILLIAMSON  |  MONDAY, 23 JAN 2017
CommInsure will replace MetLife as group insurer for a multi-industry superannuation fund.

Rejected TPD claims deemed fair

JAMIE WILLIAMSON  |  FRIDAY, 6 JAN 2017
An independent review of 141 rejected TPD claims has cleared BT Financial Group of any wrongdoing.

AIA revamps income protection suite

ALEX BURKE  |  WEDNESDAY, 4 JAN 2017
AIA made multiple changes to its flagship income protection product series, Priority Protection.

Insurance in super must be maintained: AIA

JAMIE WILLIAMSON  |  WEDNESDAY, 21 DEC 2016
Insurer AIA says communicating the importance and value of life insurance is vital for all Australians and the latest parliamentary inquiry is another opportunity to do so.