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Showing 1 - 10 of 248 results for "member engagement"

Cbus creates new role for legal operations

MATTHEW WAI  |  WEDNESDAY, 28 OCT 2026
... capacities. He joined HESTA as chief advice officer in January 2020 before taking on broader responsibilities for member engagement, education advice and employer partnerships. In April, Amanda Hagan was announced as the new chief technology officer ...

Former super ombudsman joins HESTA

MICHELLE BALTAZAR  |  THURSDAY, 22 OCT 2026
HESTA beefs up its member engagement expertise after appointing a former AFCA ombudsman as an external adviser to the fund. Heather Gray joins the fund's Member Service Committee, bringing her six years experience as lead ombudsman, superannuation at ...

Another C-suite member leaves Rest

MATTHEW WAI  |  THURSDAY, 1 OCT 2026
... has finished up at Rest after more than seven years. He joined the super fund in 2019 as group executive of member engagement before being promoted to his latest role in March 2023. In response, Rest told Financial Standard it has brought together the ...

Australian life insurers lag global peers: Capgemini

MATTHEW WAI  |  MONDAY, 14 SEP 2026
... survey from Capgemini found that Australian life insurers are stowed behind the global average when it comes to member engagement and educational efforts. According to Capgemini's The World Life Insurance Report 2027, which is based on a global survey ...

Trust emerges as key drivers of super fund loyalty

VINNY VUCAGO  |  FRIDAY, 11 SEP 2026
... contributions. Complaints and disputes were a notable exception, with just 64% of members satisfied. CoreData's 2026 Member Engagement research found value for money, stability and reputation and trustworthiness are the most important factors when members ...

Women lead in voluntary contributions: Rest

VINNY VUCAGO  |  WEDNESDAY, 12 AUG 2026
... the next 12 months to help build your retirement savings," Van Veen said. The fund also recorded a surge in member engagement with contribution-related information, with visits to contribution focused content more than tripling in May and June compared ...

InvestStream, MUFG partner to enhance digital advice in super

MATTHEW WAI  |  WEDNESDAY, 29 JUL 2026
... super funds in a new partnership with MUFG Retirement Solutions. The strategic partnership aims to simplify the member engagement experience by combining InvestStream's conversational engagement technology SuperAnne with SUGAI, the financial modelling ...

legalsuper appoints HESTA executive as CEO, names new CIO

VINNY VUCAGO  |  MONDAY, 20 JUL 2026
... fund specialising in the legal sector," he said. "In addition to demonstrably strong investment performance and member engagement practices, legalsuper continues to challenge more conventional views that 'bigger is better' within Australia's ...

NGS Super names head of strategy

MATTHEW WAI  |  FRIDAY, 17 JUL 2026
... years' experience across financial services strategy, retirement, investment, insurance, product design, member engagement and regulatory policy. Callil will spearhead the development and execution of NGS Super's enterprise-wide strategy, including ...

AusFood Super looks to revitalise member engagement

MATTHEW WAI  |  WEDNESDAY, 15 JUL 2026
... members expect." The super fund believes the partnership positions itself at the forefront of a "new era" in member engagement, helping define the next generation of how funds support member understanding while maintaining strong governance and regulatory ...
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