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Showing 11 - 20 of 238 results for "member engagement"

Super outflows persist but profits up at Insignia Financial

RIDDHIMA TALWANI  |  THURSDAY, 19 FEB 2026
... personal channel outflows remain challenging. We are progressing targeted initiatives to enhance AI-enabled member engagement and adviser experience, supported by our partnership with SS&C which remains on track to deliver MasterKey platform transformation ...

Debby Blakey steps down as HESTA chief

ELIZA BAVIN  |  MONDAY, 9 FEB 2026
... team the fund's largest asset manager. Roxon said Blakey's impact had been broad-ranging, improving member engagement with the advancement of HESTA's Future Planner digital advice platform, being a leading investor voice on the climate transition ...

ART appoints two new directors

ELIZA BAVIN  |  FRIDAY, 16 JAN 2026
... Amanda Newman also joins the board, bringing more than 20 years of experience in communications, campaigning and member engagement. Newman has been a director at the Queensland Nurses and Midwives' Union (QNMU) since 2012, playing a key role in industrial ...

First Super chief to join rival as investment head

JAMIE WILLIAMSON  |  TUESDAY, 6 JAN 2026
... executive general manager of Guild Super Services. He's also previously served as executive general manager, member engagement at ESSSuper, and was head of financial planning at Bendigo and Adelaide Bank for four years.

FEATURE | Recruitment: Laying foundations

RIDDHIMA TALWANI  |  MONDAY, 5 JAN 2026
... shift will see an increase in lifecycle and campaign-focused marketing roles as funds pivot towards long-term member engagement. Kaizen Recruitment's Marketing Salary Guide 2025-2026 says demand for communications, PR and media professionals in the ...

Super funds lagging RIC obligations: Pulse Check

ELIZA BAVIN  |  WEDNESDAY, 26 NOV 2025
... members in retirement will be impacted." The report said RSE licensees frequently cited data collection (77%) and member engagement (74%) as actions they had undertaken to strengthen their understanding of member needs since the 2024 pulse check. However ...

Member engagement lies in rewards, gamification: Whitepaper

KARREN VERGARA  |  THURSDAY, 6 NOV 2025
Superannuation funds should be more innovative in boosting member engagement by offering tangible rewards and benefits that can lead to meaningful, repeatable interactions, according to a new whitepaper. The paper published by ASX-listed customer engagement ...

MLC sets sights on top super funds

ELIZA BAVIN  |  TUESDAY, 28 OCT 2025
... where they are," she said. Howie said MLC will look to use anonymised data about members to then drive more member engagement. "... we have a range of identifiers that says we know who they are, we know where they work, we understand where they are in ...

ASIC targets funds over 'disappointing' retiree communications

ELIZA BAVIN  |  TUESDAY, 14 OCT 2025
... effective data and research capabilities were "critical" in producing meaningful insights for driving strong member engagement and removing barriers for vulnerable groups. "Some trustees demonstrated how individual retirement communications were tailored ...

Marketing, communications roles gain momentum

JAMIE WILLIAMSON  |  MONDAY, 29 SEP 2025
... opportunities for candidates are in retirement product innovation, life insurance digital transformation, and enhanced member engagement strategies. It said opportunities remain heavily concentrated in Sydney, and they're largely fixed-term or daily ...