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Showing 1 - 3 of 3 results for "Service Request Tracker"

Westpac plans aggressive platforms play

JAMIE WILLIAMSON  |  WEDNESDAY, 21 JUN 2023
... greater efficiency in advisers' practices. Among other things, this included the BT Panorama Online Service Request Tracker, major upgrades to its app, and the introduction of the Blue chatbot. Rady says a major pillar of the plan to "aggressively ...

BT upgrades platform functionality

KARREN VERGARA  |  WEDNESDAY, 31 MAY 2023
... sessions conducted by Blue so far this year, 1300 related to requests to generate a Centrelink schedule." The Service Request Tracker was updated in March and now allows advisers to download and submit selected forms. Uptake has reached 17,000 unique ...

BT Panorama introduces robotic admin feature

CHLOE WALKER  |  TUESDAY, 13 SEP 2022
... Robotic Integrated Technology Administration (RITA) platform has been launched. RITA is a fast automated service request tracker and can track over 50 different forms and 398 transaction types. It also provides advice practices with a business view of ...
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