Search ResultsShowing 1 - 10 of 100+ results for "Fairness"
AFCA delivers $185m in compensation
ELIZABETH MCARTHUR  |  FRIDAY, 1 NOV 2019
... brings their complaint to AFCA," AFCA chief executive and chief ombudsman David Locke said. "We take our commitment to fairness and independence very seriously, and where possible we encourage the financial firm and complainant to resolve the matter ...
FASEA clears up code of ethics
ELIZA BAVIN  |  MONDAY, 21 OCT 2019
... and professionalism in the financial advice industry." The five values include trustworthiness, competence, honestly, fairness and diligence, which FASEA said are paramount and all provisions much be applied in a way that promotes these values. The guidance ...
UK insurer fined for annuity sales failings
ELIZA BAVIN  |  TUESDAY, 1 OCT 2019
... customers. Prudential is now rightly focused on redress and today's financial penalty reinforces the cardinal obligation of fairness that firms owe to customers." Prudential apologised to customers and said it hopes to compensate most of the 35,000 people ...
Complex retirement system requires simplicity: Report
KARREN VERGARA  |  WEDNESDAY, 21 AUG 2019
... could allow for consistency between high and low yielding assets, and prevent gaming the system, so contributing to fairness and efficiency," the report said. The Institute noted the lack of government coordination should be addressed as this would help ...
Standard Life Assurance fined for hawking non-advised annuities
KARREN VERGARA  |  WEDNESDAY, 24 JUL 2019
... of 2019. FCA executive director of enforcement and market oversight Mark Steward said SLA's controls needed to place fairness to customers at their heart. "Here, the financial incentives available to staff for selling non-advised annuities by telephone ...
AFCA delivers $83 million win
ELIZABETH MCARTHUR  |  MONDAY, 15 JUL 2019
... David Locke said the large number of complaints highlighted the importance of AFCA. "AFCA stands firmly on the side of fairness and a key part of our role is increasing transparency in the financial sector," Locke said. "We have published this report ...
ASIC approves AFCA rules change
ELIZABETH MCARTHUR  |  TUESDAY, 18 JUN 2019
... as part of their commitment to justly remediate the misconduct of the past and meet the community's expectations of fairness," he said. "Where firms are unable to satisfactorily resolve the complaints, AFCA will start investigating these matters from ...
How key is gender in retirement outcomes?
HARRISON WORLEY  |  TUESDAY, 18 JUN 2019
... through its various options, consideration needs to be given to how the fundamental principles of financial security, fairness and efficiency are affected.
Super gets an insider in ministry reshuffle
HARRISON WORLEY  |  MONDAY, 27 MAY 2019
... Trustees got on the front foot early, and said it would continue to strongly advocate for policies that "improve the fairness and sustainability of superannuation for all Australians, which includes a commitment to raising the Superannuation Guarantee ...
AFCA seeks to strengthen leadership
ELIZABETH MCARTHUR  |  THURSDAY, 23 MAY 2019
... culture and leadership is a key focus at AFCA, and we are always looking for bright people who are passionate about fairness and access to justice." As well as recruiting for the newly created roles, AFCA is looking for a new lead ombudsman - banking ...
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