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Showing 1 - 10 of 1865 results for "Authority"

AFCA to update rules on new genetic testing laws

KARREN VERGARA  |  TUESDAY, 2 JUN 2026
The Australian Financial Complaints Authority (AFCA) is proposing to amend its rules in preparation for recent legislative changes on genetic testing protections in life insurance. Treasury Laws Amendment (Genetic Testing Protections in Life Insurance ...

We don't always vote in complainants' favour: AFCA

MATTHEW WAI  |  MONDAY, 1 JUN 2026
The Australian Financial Complaints Authority (AFCA) addressed a crowd of financial advisers at the MDS Self Licensing Summit 2026, busting the myth the ombudsman is always targeting them. Speaking at a discussion panel at last Thursday, AFCA senior ...

Small pocket of failed measures can 'blow the entire business': Anderson

MATTHEW WAI  |  FRIDAY, 29 MAY 2026
... Carefully assess each complaint and don't just respond with a template answer." Further, Australian Financial Complaints Authority (AFCA) senior ombudsman Nick Battaerd added he's seen an authorised representative, who was also an adviser, selling ...

AFCA puts InterPrac determinations on ice

KARREN VERGARA  |  FRIDAY, 29 MAY 2026
The Australian Financial Complaints Authority (AFCA) is pausing all InterPrac Financial Planning-related determinations as court proceedings instigated by the latter are underway. For people affected, the pause in determinations mean their complaints ...

Heightened cyber threats require greater accountability on governance

MATTHEW WAI  |  WEDNESDAY, 27 MAY 2026
... rapidly evolving and requires businesses to keep themselves on track, he said. The Australian Prudential Regulation Authority (APRA) has recently ramped up its supervision on risk management practices for regulated entities, which noted the increasingly ...

AFCA appoints lead superannuation ombudsman

VINNY VUCAGO  |  MONDAY, 25 MAY 2026
The Australian Financial Complaints Authority (AFCA) has appointed Paul Woodburn as its new lead ombudsman superannuation, succeeding Heather Gray, who had served as lead ombudsman superannuation since 2020. Woodburn commenced in the role on May 25 ...

Financial services failing to provide consistent outcomes: AFCA

MATTHEW WAI  |  FRIDAY, 22 MAY 2026
Latest findings from the Australian Financial Complaints Authority (AFCA) show that despite frameworks existing for consumer hardship, weaknesses arise in how those policies were implemented in practice. The eighth edition of the Systemic Issues Insight ...

InterPrac targets First Guardian victim, disputes AFCA ruling

KARREN VERGARA  |  FRIDAY, 15 MAY 2026
... against a former client and victim of the First Guardian Master Fund collapse for an Australian Financial Complaints Authority (AFCA) determination it is vehemently contesting. The new proceeding comes off the back of InterPrac's lawsuit against ...

Sequoia delays dividend amid InterPrac sale uncertainty

ELIZA BAVIN  |  THURSDAY, 14 MAY 2026
... InterPrac's creditors, including its liabilities in relation to complaints sitting with the Australian Financial Complaints Authority (AFCA) regarding the collapse of the Shield and First Guardian Master Funds. Sequoia previously assured shareholders ...

Rest faces scrutiny over alleged super reporting error

VINNY VUCAGO  |  TUESDAY, 12 MAY 2026
... or relationship. He said attempts to resolve the issue have been ongoing for several months, with the fund requesting authority documentation while also indicating it could not locate a corresponding member record. The discrepancy raised concerns about ...
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