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Showing 81 - 90 of 196 results for "Member experience"

Cbus hires retirement, product governance leads

JAMIE WILLIAMSON  |  TUESDAY, 26 APR 2022
... responsible for an integrated strategy and program to improve retirement outcomes including product development, member experience, help, education and advice, retirement modelling, simulators and tools, marketing and disclosure, Cbus said. Sedawie has ...

LGIAsuper expands leadership as acquisition completes

JAMIE WILLIAMSON  |  FRIDAY, 1 APR 2022
... combined size and scale to deliver efficiently for all our members, while maintaining a personal and boutique member experience that differentiates us from the growing number of superannuation mega-funds," LGIAsuper chief executive Kate Farrar said. ...

Super mergers only beginning: J.P. Morgan

ELIZABETH MCARTHUR  |  WEDNESDAY, 16 MAR 2022
... interesting to read is that some of the smaller funds, that represent specific member cohorts, believe that member experience could be impacted as other funds become larger," he said. "Being scalable can mean many different things for super and the report ...

Link Group hires general manager for transformation

KARREN VERGARA  |  TUESDAY, 1 MAR 2022
... retirement and superannuation solutions business Dee McGrath said the appointment will continue to enhance the member experience and address increasing regulation. "Jane is a great fit with our leadership's open and collaborative culture, and she ...

What you read in 2021

JAMIE WILLIAMSON  |  FRIDAY, 17 DEC 2021
... 2007 when she joined as deputy chief executive of MTAA. Following an extensive search, QSuper's chief of member experience Jason Murray has been selected to succeed Turner. 7) Sunsuper, QSuper appoint leadership team In June the two funds confirmed ...

Iress to take admin reigns at ESSSuper

JAMIE WILLIAMSON  |  FRIDAY, 3 DEC 2021
... certainly intend to reduce admin fees after we land Voyager, but our immediate priority will be reinvesting in the member experience to ensure that the value of the transition is fully achieved."

Industry fund chief steps down, successor named

JAMIE WILLIAMSON  |  TUESDAY, 30 NOV 2021
... over to someone else to take the fund to the next stage." Following an extensive search, QSuper's chief of member experience Jason Murray has been selected to succeed Turner. Murray has been with QSuper since April 2017, having previously served ...

Link enters UK pension market

ANNABELLE DICKSON  |  THURSDAY, 25 NOV 2021
... Link Group is set to launch retirement solutions in the UK with a range of products to help providers enhance member experience. Link Group Retirement Solutions will first launch a digital-first solution to the defined contribution (DC) and Master trust ...

Active Super revamps digital experience

JAMIE WILLIAMSON  |  WEDNESDAY, 13 OCT 2021
Active Super has launched a new multi-channel member experience in partnership with Link Group, including a mobile app and revitalised online offering. To make it easier for members to manage their superannuation, Active Super streamlined the design ...

Digital advice firm hires for institutional strategy

ANNABELLE DICKSON  |  WEDNESDAY, 13 OCT 2021
... Five Forces Governance and Consulting. Baker spent just over a year at QSuper as chief officer marketing and member experience and also at AustralianSuper as head of proposition, product and strategy. He founded industry consulting firm Tria Investment ...