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Showing 901 - 910 of 2995 results for "Problem"

Advisers react to Royal Commission revelations

JAMIE WILLIAMSON, KARREN VERGARA  |  FRIDAY, 27 APR 2018
Financial advisers are struggling to comprehend the level of misconduct revealed by the past fortnight's Royal Commission hearings. Will the non-aligned advice space be strengthened by the findings? Or will the vertically integrated model withstand ...

ANZ blames systems for inadequate controls: RC

KARREN VERGARA  |  MONDAY, 23 APR 2018
ANZ has blamed its systems and processes for failing to adequately monitor in-house financial advisers as well as its authorised representatives within three of its aligned dealer groups. Week two of the Royal Commission tasked with scrutinising advice ...

ANZ dragged its heels on adviser misconduct

ALEX BURKE  |  FRIDAY, 20 APR 2018
... inefficient, given that Doyle was able to circumvent it. Whereat suggested it was a failure specific to Doyle, but Orr argued the problem existed "at a business level." When asked at what point RI determined it would need to remediate Doyle's clients ...

Royal Commission must be extended: FSU

HARRISON WORLEY  |  FRIDAY, 20 APR 2018
The union representing workers in the financial services sector is calling for an extension of the financial services Royal Commission, as revelations of misconduct continue to arise from the inquiry. The Finance Sector Union said the inquiries of Commissioner ...

Royal Commission case study: advice put retirement in ruins

JAMIE WILLIAMSON  |  THURSDAY, 19 APR 2018
... person and I feel that when you go for advice it's a bit like you go to a doctor who's been trained to deal with your problem, you go to a lawyer and the same thing," she said. "I felt that the professional financial adviser and business banker at Westpac ...

Royal Commission latest: CBA doing more with fewer advisers

KARREN VERGARA  |  WEDNESDAY, 18 APR 2018
... who weren't receiving ongoing services based on a brief and limited review conducted at the time, Hodge said. A major problem which surfaced with ongoing service packages was that clients declined the annual review offer but were still charged a fee ...

Banks put revenue above quality advice: FSU

ALEX BURKE  |  MONDAY, 16 APR 2018
Following today's round of hearings for the Royal Commission, the Finance Sector Union of Australia (FSU) noted that "banks had better systems in place to track incoming revenue than to make sure customers had been given the ongoing advice they were ...

AMP's buyer of last resort measures scrutinised

JAMIE WILLIAMSON  |  MONDAY, 16 APR 2018
AMP has admitted that its Buyer of Last Resort measures, up until June 2017, were designed to incentivise financial advisers to show preference for its in-house platforms. Giving evidence on the first day of the Royal Commission's inquiry into financial ...

Advisers no longer standing still on social media

DARREN SNYDER  |  MONDAY, 16 APR 2018
Financial advisers are no longer sitting on their hands when it comes to social media, using various platforms to have the most meaningful conversations with clients. Latch Social founder and director Tom Loneragan said social media has become a crucial ...

Tradies test predictive underwriting

KARREN VERGARA  |  FRIDAY, 13 APR 2018
... for more data or incomplete information provided. This has a detrimental effect not only on Australia's underinsurance problem, but also on the customer experience and the perception of insurers," Tilocca said. To advisers, the breakthrough in predictive ...