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Showing 31 - 40 of 47 results for "member satisfaction"

Mercer launches super data analytics tool

MARK SMITH  |  TUESDAY, 18 AUG 2015
... predictive analytic algorithms and member insights that can reveal new opportunities for funds." Edge also measures member satisfaction and retirement readiness using Mercer's Retirement Readiness Index.A Funds can use this information to help members ...

Retail funds still unable to match industry fund popularity

LAURA MILLAN  |  TUESDAY, 3 FEB 2015
Industry superannuation funds remain unbeaten when it comes to member satisfaction with their financial performance, a Roy Morgan survey confirms. Industry funds have been ahead of retail funds every month since the Roy Morgan Single Source survey began ...

QSuper number one for member satisfaction

JAMES FERNYHOUGH  |  FRIDAY, 7 NOV 2014
QSuper has the most satisfied members of any superannuation fund in the country, according to a new report by Engaged Marketing. The 2014/15 Superannuation Benchmarking Study also found that QSuper members were most likely to recommend the fund. The ...

Retail fund members most unsatisfied: Roy Morgan

JAMES FERNYHOUGH  |  WEDNESDAY, 2 JUL 2014
Retail funds continue to underperform industry funds when it comes to member satisfaction, but the gap is closing, according to the latest Roy Morgan research. The research found that 55.8% of industry fund members were satisfied with their fund's financial ...

Retail fund members most unsatisfied: Roy Morgan

JAMES FERNYHOUGH  |  WEDNESDAY, 2 JUL 2014
Retail funds continue to underperform industry funds when it comes to member satisfaction, but the gap is closing, according to the latest Roy Morgan research. The research found that 55.8% of industry fund members were satisfied with their fund's financial ...

Retail funds close member satisfaction gap

JAMES FERNYHOUGH  |  FRIDAY, 31 JAN 2014
Industry super fund members are more satisfied with the financial performance of their funds than members of retail funds, but the gap is closing, according to a new survey released by Roy Morgan. The survey put industry funds in the top five places ...

Retail funds top super rankings survey

JAMES FERNYHOUGH  |  FRIDAY, 6 DEC 2013
... in superannuation, and the percentage of contribution beyond compulsory level. The survey also focused on member satisfaction with the fund's financial performance, the number of members acquired through switching funds, and the number of financial products ...

Fund members still resisting super engagement

ALEX DUNNIN  |  THURSDAY, 17 OCT 2013
... fallen 6% since about April notwithstanding it surged 15% in the previous few months. The top five funds for member satisfaction according to Roy Morgan's survey were HESTA with a score of 55%, Cbus and First State Super with scores of 52%, AustralianSuper ...

Smartphone apps could increase super engagement

JAMES FERNYHOUGH  |  TUESDAY, 21 MAY 2013
... were "highly disengaged" with their super, while at the other end, 27.6% were "highly engaged". Generally, member satisfaction has risen, with corporate funds leading the way with 62.1% member satisfaction. Retail funds, however, scored lowest on member ...

Niche mergers have their benefits

JAMES FERNYHOUGH  |  TUESDAY, 14 MAY 2013
... be all bad according to NGS Super chief executive Anthony Rodwell-Ball. A recent survey by NGS Super found member satisfaction with the fund was at 84%, following recent mergers with Cuesuper (for credit union employees) in 2011 and UCSuper (for Uniting ...