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| | ... consultant," Weber said. "In fact, the average wait time to get in touch with a consultant via live chat is up to three times shorter than over the phone and nine out of 10 enquiries raised are solved without the need to speak to a consultant over the ... |
| | | ... enabling computer marking to replace manual marking. This reduces the cost of administering exams and improves response times for exam candidates to receive their results," the explanatory statement reads. Treasury also proposes to remove the requirement ... |
| | | ... particularly SMSF auditors." "But it is applying sunlight to an area in which there has been significant concerns in recent times." The proceedings started in September, while limited procedural steps have taken place. The case management hearing has ... |
| | | ... house, we can leverage the specialist expertise of our internal team to provide additional support during these challenging times." AustralianSuper will continue to review and uplift its broader administration and member service model with the support ... |
| | | ... invested funds in a life policy issued by WLIS (now owned by TAL Life). It did so in circumstances where at all material times both BTFM and WLIS were members of the BT Financial Group (BTFG), a business division within Westpac, and were subsidiaries ... |
| | | ... adviser and customer operations. Since these occurred in May, MLC Life has seen a more than 10% reduction in call handling times, among other improvements, Murray said. "The team have been brought together to oversee the significant body of work being ... |
| | | ... clear unmet financial advice need in Australia and a growing underinsurance problem that is leaving people unprotected when times get tough," Cupitt said. "Almost one in two Australians say the main driver for obtaining life insurance is for the financial ... |
| | | ... predominantly as a means to help diversify client portfolio's and reduce the overall risk in portfolios," he said. "In uncertain times, there are many businesses that need some private equity type assistance to help them grow and evolve their businesses. ... |
| | | ... financial advice and carrying on a financial services business was 10 years imprisonment, a fine of either $765,000 or three times the total value of the benefits reasonably attributable to the offence, or both. The maximum penalty for a company was ... |
| | | ... proportion of employers offering some form of paid parental leave rose from 62% to 63%. Workers in big corporations were 1.5 times more likely to have access to employer-funded paid parental leave than employees working in businesses with fewer than ... |
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