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Showing 371 - 380 of 475 results for "Remediation"

AMP to fight class actions, prioritise performance

HARRISON WORLEY  |  THURSDAY, 10 MAY 2018
... of a new CEO," Wilkins said. He added that AMP would not abandon its advice business, and was working to accelerate remediation for customers who did not receive adequate service for fees they had paid. "AMP stands behind its advice business, and the ...

Fees for no service an old issue: AMP

DARREN SNYDER  |  FRIDAY, 4 MAY 2018
... submission said. "We have apologised to and refunded the fees to all customers impacted by the 90-day exception. The remediation totalled $850,000. To date, for the broader licensee fees for no service issue, we have remediated 15,712 customers, a total ...

RECAP: Advice in the Royal Commission spotlight (Days 6- 9)

KANIKA SOOD  |  FRIDAY, 27 APR 2018
... determined exactly how many other clients could have been affected similarly. Britt could not answer when AMP expects the remediation program to happen after saying it was a "strategic priority in 2018". Meanwhile, leading investment professionals told ...

AMP kept unsuspecting clients in the dark: RC

KARREN VERGARA  |  TUESDAY, 24 APR 2018
... alone initiated investigations or reached out to them. Britt replied all of Mr E's clients have been moved to the remediation program and lumped into a pool of other potentially affected clients that suffered financial detriment from risky advisers. ...

ASIC lifts licence conditions on CountPlus subsidiary

KANIKA SOOD  |  MONDAY, 16 APR 2018
ASIC has lifted the licence conditions it imposed on a CountPlus subsidiary after it paid $2.5 million in remediation to its clients following a compliance issue in 2015. In September, 2015 ASIC placed additional licence conditions on Total Financial ...

AMP admits to serious misconduct in RC submissions

JAMIE WILLIAMSON  |  MONDAY, 16 APR 2018
... advisers for further possible misconduct. Of these advisers, AMP identified only one as currently being involved in its remediation program. Three of the advisers were described by Orr as "giving rise to serious compliance concerns" and will also serve ...

CBA advice failures unacceptable: Comyn

DARREN SNYDER  |  FRIDAY, 13 APR 2018
... decade. These failures have resulted in a range of regulatory actions including imposition of licence conditions and remediation programs. " "This is unacceptable and we owe our customers an apology for letting them down. Providing quality financial ...

Prime Access bungle costs ANZ $50 million

KANIKA SOOD  |  FRIDAY, 6 APR 2018
... promised. We have since introduced measures to prevent this from happening again and have largely completed making remediation payments to impacted clients," ANZ wealth Australia group executive Alexis George said. ANZ bosses will also have to provide ...

ASIC to target non-compliant advisers and AFSLs

JAMIE WILLIAMSON  |  THURSDAY, 1 MAR 2018
... investigations, 61 of which were completed. These actions resulted in a total of $94.4 million paid in compensation and remediation to investors and consumers; $21.7 million in civil penalties; $1.7 million in infringement notices; and $40.5 million ...

Australian Ethical underlying profit dips despite membership surge

ALEX BURKE  |  FRIDAY, 23 FEB 2018
... the prior corresponding period, Australian Ethical also incurred significant expenses with regards to unit pricing remediation. At the time, the company said that in order to prevent similar pricing errors in the future, shareholders should expect an ...