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Showing 11 - 20 of 29 results for "Claims processing"

Aussies underestimate life insurance's importance: Investment Trends

ANDREW MCKEAN  |  TUESDAY, 30 APR 2024
... meet the evolving preferences of consumers," Guiamatsia said. The report also highlighted that life insurance claims processing takes an average of 7.3 days within super and 5.1 days outside of it, while death benefit claims average around 10 days. Guiamatsia ...

APRA, ASIC publish life claims and disputes data

ANDREW MCKEAN  |  WEDNESDAY, 20 APR 2022
... claims process duration; funeral insurance had the shortest time frame. The report claimed the variances in claims processing durations reflected the difference in the respective complexity of insurance products. Disputed outcomes which are resolved ...

Life insurers breach own code consistently

ELIZABETH MCARTHUR  |  WEDNESDAY, 11 MAR 2020
... compensation, including penalty interest." The LCCC identified systematic issues which caused the delays in claims processing at insurers. About 315 of the 700 breach notices were upheld, but Maurice Blackburn remains of the view that all 700 were genuine. ...

La Trobe, State Super donate to bushfire appeal

ELIZABETH MCARTHUR  |  THURSDAY, 9 JAN 2020
... The support State Super is offering comes in the form of quicker responses to requests for funds and quicker claims processing.

KPMG expands advice remediation team

HARRISON WORLEY  |  TUESDAY, 26 FEB 2019
... Rhodes office. The managed services operation is expected to deliver large scale remediation, complaint handling, claims processing, service delivery and conduct risk reviews across multiple industries, KPMG's job ad said. Additional job postings ...

MetLife Australia wins tech award

KANIKA SOOD  |  TUESDAY, 8 JAN 2019
... weren't starting from the scratch but we did some good research on what could really accentuate the speed of claims processing." The insurer had to work with the superannuation fund and its fund administrator to get client information and build back ...

MetLife partners with industry fund for digital tool

HARRISON WORLEY  |  TUESDAY, 28 AUG 2018
... digital platform significantly reduces time, effort, and stress for the claimant, and creates efficiencies in claims processing," Simmons said. Simmons added MetLife identified the claims experience as the time members needed the most support from their ...

Tech is all upside for insurance: HSBC

HARRISON WORLEY  |  MONDAY, 14 MAY 2018
... insurer's business model including fraud detection, providing accurate health assessments and driving advice in claims processing - especially with data garnered through wearable technologies and telematics in vehicles. However, HSBC states it desires ...

Lawyers slam life insurers in Royal Commission

KARREN VERGARA  |  FRIDAY, 6 APR 2018
... Commission to consider that the codes have "enshrined" standard definitions, operate with clear timeframes for claims processing and set out remedies and sanctions for breaches. Based on APRA's December 2017 life insurance statistics, annualised return ...

MetLife expands retail life business

KARREN VERGARA  |  WEDNESDAY, 14 MAR 2018
... default cover remains unchanged. The firms are also working together to integrate with administrators to reduce claims processing timeframes, and deliver improved member experience via tele-claims and paperless ID solutions.