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Showing 131 - 140 of 4462 results for "Poor"

AFCA highlights 'pattern of delays' in super

ELIZA BAVIN  |  TUESDAY, 29 APR 2025
... which relied on external third parties to manage its complaints function. This structure increased delays and contributed to poor customer experiences," AFCA said. AFCA said the unnamed fund committed to undertaking a review of its complaints reporting ...

Federal Court hammers defunct advice firm with $11m penalty

ANDREW MCKEAN  |  MONDAY, 28 APR 2025
... advising on SMSFs. "In this case the Court found bonuses paid to advisers influenced the advice they provided, resulting in poor financial outcomes for the consumers involved," Court said. "Financial services licensees who employ advisers to provide ...

Spender criticises Labor's 'lack of urgency' on advice reforms

ELIZA BAVIN  |  THURSDAY, 17 APR 2025
... the Assistant Treasurer on this issue. [The CSLR] is there for a good reason; to compensate losses incurred by clients of poor financial advice. "However, this is the textbook case of moral hazard that has ballooning costs and disproportionately affects ...

Paying more fees doesn't speed up superannuation death benefit payouts

ANDREW MCKEAN  |  THURSDAY, 10 APR 2025
... of navigating with a complicated process while mourning, and "denied access to money they're entitled too," some suggested poor service standards are a consequence of super fund's fees being slashed to the bone. It's been mooted that years of policy-driven ...

Members press super funds for sustainable investments

MATTHEW WAI  |  FRIDAY, 4 APR 2025
... never have a 10 out of 10 over it... That's the case with founder-led companies and WiseTech is not the only example of poor governance." Meanwhile, Sawtell-Rickson said political developments can infuse into the shifting investment decisions among ...

CSLR costs driven by poor advice: AFCA

ELIZA BAVIN  |  TUESDAY, 1 APR 2025
... Financial Complaints Authority (AFCA) lead ombudsman, investments and advice Shail Singh has told financial advisers that poor practices are the main contributor to the soaring costs of the Compensation Scheme of Last Resort (CSLR). "It's important to ...

Not one trustee tracked end-to-end claims handling times: ASIC

ANDREW MCKEAN  |  MONDAY, 31 MAR 2025
... Hostplus, NM Super (AMP), Nulis (MLC), Rest, and UniSuper, found widespread failures. ASIC found examples of excessive delays and poor service, gaps in trustee data and reporting, and inconsistencies in some trustees' processes and procedures. ASIC also ...

ASIC told to 'end the chaos' of ASX CHESS issues

ELIZA BAVIN  |  FRIDAY, 28 MAR 2025
The House of Representatives Standing Committee on Economics has released its final report on its reviews into ASIC. Committee chair Daniel Mulino MP said the report covered key issues relating to how the regulator deals with complaints and how it executes ...

Government looks to bolster TPB, tax compliance

JAMIE WILLIAMSON  |  TUESDAY, 25 MAR 2025
... commence from July 1. The government said the measures are aimed at protecting taxpayers from tax agent misconduct, including poor and unlawful tax advice, and increase confidence in the tax system. It also said it forms part of its response to the PwC ...

DBFO reforms package 'pretty disappointing': FAAA

ANDREW MCKEAN  |  TUESDAY, 25 MAR 2025
... licensed professional financial advisers. "This type of advice is both complex and high stakes for the consumers involved - if poor advice is given in this lifestage, it can be extremely difficult for a consumer to recover their financial position when ...