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Showing 91 - 100 of 1685 results for "Communication"

ASFA publishes new service standards on claims handling

ELIZA BAVIN | FRIDAY, 4 JUL 2025

... claims for early release of superannuation benefits due to ill health. The new standard includes timely and clear communication with members at each stage of a claim, including early engagement and regular updates, and stipulating timeframes for engaging ...

Evidentia assembles inaugural executive leadership team

ANDREW MCKEAN | TUESDAY, 1 JUL 2025

Managed account provider Evidentia Group has lifted the lid on its inaugural executive leadership lineup, spanning investments, client solutions and operations functions. This move marks the organisation's formal debut in its redefined form, which Evidentia ...

ESSSuper, UniSuper spearhead member satisfaction

KARREN VERGARA | MONDAY, 23 JUN 2025

... from -19% to -4% over the past year, particularly as member satisfaction edges in line with strengthened outbound communication and human-led support. Most funds showed consistent gains over the period, spearheaded by ESSSuper and UniSuper with a respective ...

Small industry super funds beat giants on trust, service, value

ANDREW MCKEAN | WEDNESDAY, 18 JUN 2025

... Alana Devitt told Financial Standard that members' trust in small industry funds is built through transparency and communication, which bigger funds "don't do very well." Devitt noted that ASIC's crackdown on larger funds like Cbus, which was sued for ...

Top companies, chief executives ranked by fund managers

ANDREW MCKEAN | WEDNESDAY, 4 JUN 2025

... financial officers in the region, voters rated these individuals on their credibility, leadership, and quality of communication. The survey found the best chief executives to be: Mike Henry of BHP (Basic Materials), Damien Nicks of AGL (Utilities & Alternative ...

HESTA turns the lights back on after service shutdown

ANDREW MCKEAN | WEDNESDAY, 4 JUN 2025

... also integrated a new contact centre, digital services and mail house to help ensure ongoing support, advice, and communication with members. Following the transition, it's completed processing of employer super contributions, and most income stream ...

ASIC tells super: 'You have everything you need to not fail'

ELIZA BAVIN | WEDNESDAY, 28 MAY 2025

... not letting or setting the industry up to fail here. As we started to look at this area, we were very open with communication, but also with the funds. We have said, 'this is what we're looking at'," Constant said. Constant pointed to the raft of ...

Scrutiny, costs major hurdles to boosting IPOs

JAMIE WILLIAMSON | TUESDAY, 20 MAY 2025

... purchase plan, for example, or they think they're a shareholder in a company they're invested in but have received no communication from those companies directly... it can lead to howls from many of those shareholders who think companies are dudding ...

AFCA looks to expand jurisdiction over receiving banks in scams

MATTHEW WAI | TUESDAY, 20 MAY 2025

... consultant, AFCA has proposed to introduce the ability to name uncomplying financial firms; require the use of approved communication channels; cease interactions with paid representatives who are not AFCA members; and the removal of AFCA's legacy Rules ...

RBA cut expected, but then what?

ELIZA BAVIN | FRIDAY, 16 MAY 2025

... said. "The RBA will have the opportunity to opine on the global trade situation next week. Indeed, we expect RBA communication to emphasise that developments in the global economy have deteriorated since the April board meeting despite some better news ...

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Australian Unity to shed 195 roles

MATTHEW WAI

Australian Unity is reducing its workforce by 195 positions due to underperformance stemming from delays in government support for its Home Health platform and the integration of several businesses.

Count shutters limited-advice business, slips in size ranking

MATTHEW WAI

Count Financial has reportedly wound up its restricted SMSF/limited-advice service, losing some 26 advisers on the Financial Adviser Register, latest data shows.

First Super recruits head of investments from Prime Super

MATTHEW WAI

First Super has appointed a new head of investments, replacing Chris Artis, who was in the position for the past three months on an interim basis.

BMO eyes Euroz Hartleys' capital markets business

KARREN VERGARA

Euroz Hartleys confirmed it is in discussions with Canada's BMO Financial Group for a potential sale of its capital markets business for $145 million.

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