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Regulatory

Phone life insurance sales 'hawking' customers: Royal Commission

The financial services Royal Commission exposed more boiler room sales tactics of call centre staff selling life insurance which drove poor behaviour and a sales-driven culture, and effectively breached anti-hawking provisions.

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Read more: Insurancelife insuranceASICSelect AFSLRoyal CommissionSt AndrewsLet's InsureLife Insurance FrameworkRussell Howden