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Technology

Technology features driving superannuation product development

ALEX DUNNIN  |  FRIDAY, 21 APR 2017
A Rainmaker study of extra benefits and features being offered by super funds in Australia reveals that technology and communication-oriented features are the most active area of product development.

Global bank tests customer service 'bot'

KARREN VERGARA  |  THURSDAY, 20 APR 2017
Global bank Wells Fargo is launching an artificial intelligence-driven customer service 'chat' experience within Facebook's Messenger application.

IRESS readies industry for super reforms

EMMA RAPAPORT  |  WEDNESDAY, 19 APR 2017
Financial technology provider IRESS is assisting administrators and financial advisers to respond to the introduction of the superannuation laws with several updates.

Open data carries privacy risk: ABA

KARREN VERGARA  |  TUESDAY, 18 APR 2017
Open data used by banks and fintechs to innovate and cross-sell products must be underpinned by robust regulation that protects the consumers, otherwise they risk major privacy breaches, according to the Australian Bankers' Association.

Zurich launches life insurance app

JAMIE WILLIAMSON  |  TUESDAY, 18 APR 2017
Financial advisers will have simplified, direct access to clients' life insurance information via a new app from Zurich.

Stone and Chalk lends voice to start-ups by women

MICHELLE BALTAZAR  |  THURSDAY, 13 APR 2017
It may be the week before the Easter break but it's business as usual at fintech hub Stone and Chalk with last Tuesday's networking pow-wow packed to the rafters.

Accountants expand robo-advice reach

JAMIE WILLIAMSON  |  TUESDAY, 11 APR 2017
Robo-advice is now more accessible for accountants via a new program introduced by digital investment adviser and fund manager Stockspot.

CBA spearheads push for quantum computing

ALEX BURKE  |  MONDAY, 10 APR 2017
CBA is rolling out a simulation of a theoretical quantum computer to demonstrate how it could revolutionise banking and other industries.

ANZ trials voice biometrics

EMMA RAPAPORT  |  TUESDAY, 4 APR 2017
ANZ will be the first Australian bank to introduce voice biometrics for higher value transactions on mobile devices.

Westpac minimises disruption with disruption

JAMIE WILLIAMSON  |  THURSDAY, 30 MAR 2017
Appealing to the younger members of its customer base, Westpac launched an innovative tool enabling access to its online banking features via social messaging apps and SMS.