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Showing 1 - 2 of 2 results for "Ron Kaufman"

Consumer at centre of this year's AFA Conference

STAFF REPORTER  |  FRIDAY, 20 SEP 2013
... the "Age of the Consumer". Twitter co-creator Dom Sagolla, customer service guru, New York Times best-selling author Ron Kaufman, Yellow Brick Road executive chairman Mark Bouris and AFL coach Paul Roos have been confirmed as speakers at the event, which ...

Twitter co-creator to speak at AFA Conference

LAURA MILLAN  |  TUESDAY, 27 AUG 2013
... great outcomes for clients." The AFA also confirmed that customer service guru and New York Times best selling author, Ron Kaufman will address delegates on the topic of creating a powerful service reputation and a superior service culture. The Conference ...
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