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Showing 1 - 3 of 3 results for "Penny Coates"

TAL appoints claims manager

LAURA MILLAN  |  WEDNESDAY, 10 DEC 2014
... social role we play in helping people and families in time of need," TAL chief customer service and operations officer Penny Coates said. Maini has led business areas in IAG for over 20 years across product, pricing, underwriting, indirect sales, operations ...

TAL appoints head of retail claims

MARK SMITH  |  THURSDAY, 14 NOV 2013
... time, aiming to deliver improved processes and customer outcomes. TAL's chief customer service and operations officer Penny Coates said Pugh brings a wealth of experience and know-how to TAL's newly centralised operational centre. "We are delighted to ...

TAL centralises customer service

LAURA MILLAN  |  WEDNESDAY, 10 JUL 2013
... greater efficiency and to create a single source for the information customers receive. TAL chief of People and Culture Penny Coates has been appointed as the head of the new operating unit in the role of chief Customer Service and operations officer. ...
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