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Showing 1 - 10 of 50 results for "Life Insurance Claims"

TPD and disability claims behind 88% of life insurance disputes

RIDDHIMA TALWANI  |  THURSDAY, 30 APR 2026
The latest data by APRA found life insurance claims for regulated funds came to 117,219 for the 12 months ending December 2025, down 1.2% from 118,605 in the previous year. Together disability income insurance (DII) and total and permanent disablement ...

What Australia must do to be at the forefront of financial innovation

MATTHEW WAI  |  FRIDAY, 6 MAR 2026
... infrastructure in collaboration with several academic institutions to explore "early signal intelligence" in life insurance claims and disputes, a necessary step in using quantum capabilities safely and responsibly, Longo said. Overall, Longo said Australia ...

Genetic testing ban may drive up insurance cost, premiums: FAAA

KARREN VERGARA  |  WEDNESDAY, 28 JAN 2026
... premiums for all Australians. In a submission, the association highlighted the potential "material impact on life insurance claims" the new legislation will have. The Treasury Laws Amendment (Genetic Testing Protections in Life Insurance and Other Measures) ...

Insurers design framework for dealing with mental health claims

MATTHEW WAI  |  MONDAY, 13 OCT 2025
... insurer a customer turns to." It comes as mental health conditions are now the fastest-growing cause of life insurance claims, particularly impacting younger Australians. The Life Code Compliance Committee (Life CCC) recently admonished many life insurers ...

AIA Australia names head of wellbeing

MATTHEW WAI  |  THURSDAY, 1 AUG 2024
... customers during their return to wellness," Mu said. The wellbeing force was previously placed in AIA's life insurance claims division. Other changes in the team include four new wellbeing team managers of Nicole Gallagher, Catherine Zaman, Rebecca ...

Aussies underestimate life insurance's importance: Investment Trends

ANDREW MCKEAN  |  TUESDAY, 30 APR 2024
... strategies to meet the evolving preferences of consumers," Guiamatsia said. The report also highlighted that life insurance claims processing takes an average of 7.3 days within super and 5.1 days outside of it, while death benefit claims average around ...

TAL, AIA dominate group life market

ANDREW MCKEAN  |  WEDNESDAY, 19 APR 2023
According to the latest data on life insurance claims and disputes from APRA and ASIC, TAL is the largest player in the group insurance sector in Australia. TAL leads the life insurance market, boasting a 40.4% market share, insuring 3.9 million lives ...

FSC releases claims handling standard for super funds

ANDREW MCKEAN  |  TUESDAY, 10 JAN 2023
The Financial Services Council (FSC) has released an enforceable standard for handling group life insurance claims in superannuation. The FSC's new standard replaces existing voluntary guidance and sets a minimum level of service that consumers can ...

Claim support a key skill for advisers: Report

CASSANDRA BALDINI  |  THURSDAY, 21 JUL 2022
Financial advisers across Australia now play a greater role in supporting clients through life insurance claims, with almost 80% of advisers saying it's a key part of their offering. TAL commissioned The Value of Financial Advisers at Claim Time to ...

APRA, ASIC publish life claims and disputes data

ANDREW MCKEAN  |  WEDNESDAY, 20 APR 2022
APRA and ASIC have released the latest Life Insurance Claims and Disputes Statistics publication that presents key industry-level claims and dispute outcomes. The publication featured outcomes for 20 Australian life insurers writing direct business ...
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