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Showing 1 - 8 of 8 results for "Financial Industry Complaints Service"

Sunsuper and AFA partner for advice

DARREN SNYDER  |  TUESDAY, 9 JUN 2015
... Compensation Fund.A She previously held directorships with the Financial Ombudsman Service, and the Financial Industry Complaints Service. Sunsuper is one of Australia's biggest super and retirement businesses with 1.2 million members and $32 billion ...

FOS gears up to combat record complaints

MICHAEL HOBBS  |  WEDNESDAY, 27 MAY 2009
... economic conditions. In July last year when the Banking & Finance Services Ombudsman, the Financial Industry Complaints Service and the Insurance Ombudsman Service merged the service was made-up of around 170 employees that dealt with complaints. That ...

Planners comment on EDR scheme

RUTH LIEW  |  TUESDAY, 9 SEP 2008
... services industry," said Jo-Anne Bloch, chief executive of the FPA. "We also note that the Financial Industry Complaints Service (FICS) previously committed to reviewing monetary limits in 2009, after extensive debate late last year. There were no commitments ...

New ombudsman service welcomed

MICHAEL HOBBS  |  THURSDAY, 10 JUL 2008
... the result of a merger between the Banking and Financial Services Ombudsman (BFSO), the Financial Industry Complaints Service (FICS) and the Insurance Ombudsman Service (IOS). The service is free to consumers. It can make decisions that are binding on ...

Financial Ombudsman Service launched

RUTH LIEW  |  WEDNESDAY, 21 MAY 2008
... the three biggest complaints schemes operating in the financial services industry - the Financial Industry Complaints Service (FICS), the Banking and Financial Ombudsman Service (BFSO) and the Insurance Ombudsman Service (IOS). The three schemes deal ...

PI increase sparks debate

MICHAEL HOBBS  |  WEDNESDAY, 28 NOV 2007
... (PI) insurance required by financial planners and other AFS licensees. Only this week, the Financial Industry Complaints Service, a dispute resolution firm that handles any complaints against its AFS licensee members, has raised its monetary limit to ...

FICS raises maximum claim to $150k

... to $150,000, up 50 per cent from the previous limit of $100,000 under a new policy by the Financial Industry Complaints Service (FICS). From 1 July next year, FICS has imposed a new monetary limit for investment complaints, from $100,000 to $150,000 ...

Advice in 2020

ALEX DUNNIN  |  TUESDAY, 31 OCT 2006
... formed a circle with regulators and government." Alison Maynard, chief executive of the Financial Industry Complaints Service, said, "Members would have learned the value of good complaints handling and because of that not many get through to [the FICS] ...
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