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Showing 611 - 620 of 1692 results for "Communication"

Intra-fund advice conflicted: Royal Commission

KARREN VERGARA  |  THURSDAY, 16 AUG 2018
Colonial First State admitted to falling below community standards when it crafted poor communication to super fund members to dissuade them from moving to a cheaper default option. One financial adviser was banned in the process, the Royal Commission ...

CFS and a messy MySuper transition

KANIKA SOOD  |  TUESDAY, 14 AUG 2018
... years, as CFS executives worked with APRA on resolving the breach, the fund allegedly sent out ambiguous member communication, identified more contraventions, slowed down account transfers, and tried to protect advice revenue at the cost of members' ...

Life insurance loyalty waning

JAMIE WILLIAMSON  |  MONDAY, 13 AUG 2018
More than 240,000 life insurance policyholders switched provider in the 12 months to June 2018, while a further 766,000 considered switching. According to the latest figures from Roy Morgan, more than one million risk and life insurance policies had ...

Glennon Capital hires marketing director

KANIKA SOOD  |  TUESDAY, 7 AUG 2018
... Brooke Logan will be responsible for all the $110 million boutique's strategic and operational marketing and communication initiatives. She has more than 22 years of marketing in the funds management and finance sectors. She was Hunter Hall's ...

Financial abuse: A hidden epidemic

JAMIE WILLIAMSON  |  MONDAY, 6 AUG 2018
... counsellors, financial assistance, safe establishment of bank accounts and over the phone support to ensure appropriate communication with family and friends. Of those helped so far, 95% are women, half of which are aged between 22 and 35 years of age. ...

Royal Commission work impeded: Hayne

DARREN SNYDER  |  THURSDAY, 2 AUG 2018
Commissioner Kenneth Hayne has publicly recorded delays in accessing documents from IOOF ahead of the fifth round of the financial services Royal Commission, beginning August 6. In a ruling published yesterday, the Commissioner detailed that IOOF subsidiary ...

Super fund members satisfied but restless

KANIKA SOOD  |  TUESDAY, 31 JUL 2018
Superannuation fund members are more satisfied with their funds than the previous year but an increasing number is looking to switch funds, according to Investment Trends. Latest insight shows 71% of super fund members rated their level of satisfaction ...

SMSFs: Low balance, low satisfaction

JAMIE WILLIAMSON  |  TUESDAY, 31 JUL 2018
Satisfaction with self-managed superannuation funds dropped in the last 12 months, particularly for those with a balance of less than $250,000. Latest insights from Roy Morgan show that while satisfaction with the financial performance of SMSFs is down ...

Leading philanthropic couple honoured

HARRISON WORLEY  |  FRIDAY, 27 JUL 2018
One of Australia's leading philanthropic couples received the top honour at the 2018 Philanthropic Awards. Nicola and Andrew Forrest were recognised as Philanthropy Leaders of the Year at Philanthropy Australia's annual awards night held at ...

MLC refunds $67m in advice fees

KARREN VERGARA  |  FRIDAY, 27 JUL 2018
... breach reports lodged by NAB wealth entities regarding NULIS. These related to a "breakdown in risk management and communication procedures" after members in multiple products were transferred to MKPS and MKBS Super, ASIC said at the time. Other issues ...