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Showing 31 - 40 of 252 results for "Mental health"

Public feedback welcomed for Life Code improvements

MATTHEW WAI  |  MONDAY, 20 OCT 2025
... communicate with customers, especially during claims. The recent rise in total permanent disability (TPD) claims for mental health has positioned the topic as the first of many key considerations in the consultation. Last week, CALI stated that it is ...

Insurers design framework for dealing with mental health claims

MATTHEW WAI  |  MONDAY, 13 OCT 2025
The Council of Australian Life Insurers (CALI) is developing an industry action plan for mental health claims over the next 12 months, working with an expert panel from related fields to ensure claimants are assessed appropriately. The framework will ...

Explosive rise in claims drives new TPD solution for Acenda

MATTHEW WAI  |  TUESDAY, 30 SEP 2025
... benefit, Total Permanent Disability (TPD) Severity, in response to a significant surge in claims, particularly for mental health and musculoskeletal conditions. According to the life insurer, there was a 166% increase in retail TPD claims for musculoskeletal ...

Insurers' approaches reinforcing mental health stigma: Life CCC

MATTHEW WAI  |  TUESDAY, 16 SEP 2025
The Life Insurance Code Compliance Committee (Life CCC) has found many insurers are still using blanket mental health exclusions despite being required to assess customers' individual circumstances. Releasing its report on life insurers' compliance ...

Australian Alternative Investment Awards finalists named

STAFF WRITER  |  TUESDAY, 2 SEP 2025
... Indigenous education provider; Noro Music Therapy uses music to improve the wellbeing of those with disabilities and mental health challenges; and Women's Community Shelters provides safe emergency accommodation for women and children fleeing domestic ...

CALI launches review of Life Code

ELIZA BAVIN  |  THURSDAY, 31 JUL 2025
... and updated in July 2023, incorporating several changes across sales, underwriting, premium disclosures, claims, mental health, vulnerable customers, sanctions, clarity on navigating the code, and the introduction of new enforceable provisions.

Sydney Alternative Investment Week to return in September

STAFF WRITER  |  WEDNESDAY, 30 JUL 2025
... Indigenous education provider; Noro Music Therapy uses music to improve the wellbeing of those with disabilities and mental health challenges; and Women's Community Shelters provides safe emergency accommodation for women and children fleeing domestic ...

Younger Aussies want personalised financial advice: CALI

MATTHEW WAI  |  TUESDAY, 22 JUL 2025
... adviser workforce, and increasing reliance on referral networks. The findings come after CALI revealed payouts for mental health claims for total and permanent disability (TPD) insurance have ballooned over $2.2 billion. The association also noted the ...

Mental illness payouts balloon over $2.2bn: CALI

MATTHEW WAI  |  FRIDAY, 11 JUL 2025
... leaving work permanently due to mental ill health than ever before with insurers paying out over $2.2 billion in mental health claims last year, according to new data from the Council of Australian Life Insurers (CALI). CALI said mental health is now ...

Cost-of-living, unaffordable advice fuels financial stress: Surveys

KARREN VERGARA  |  MONDAY, 26 MAY 2025
... unable to work. CFS superannuation chief executive Kelly Power one in five men and one in three women say their mental health has been negatively impacted by their financial situation. "At the same time, an overwhelming number of Australians are crying ...