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Showing 441 - 450 of 7369 results for "Consumer"

Systemic issues impact 20k consumers: AFCA

MATTHEW WAI  |  MONDAY, 11 NOV 2024
... and non-compliance with Protecting Your Super (PYS) legislation. In one example, a fund's system error resulted in a consumer loss due to a trade in which the system was not able to recognise variance in public holidays across different states. The date ...

ASIC chair defends Chairman's Lounge memberships

JAMIE WILLIAMSON  |  THURSDAY, 7 NOV 2024
... interest. "You previously named and shamed Qantas in the Shonky Awards [when working at Choice]... you've been on the consumer side, now you're at the regulator. What do you think about managing real and perceived conflicts of interest?" Pocock asked. ...

FAAA takes aim at finfluencers with new campaign

MATTHEW WAI  |  WEDNESDAY, 6 NOV 2024
The Financial Advice Association Australia (FAAA) is rolling out consumer campaigns across prominent digital channels to promote the value of professional financial advice. FAAA general manager, membership Tania Milnes said the campaign reinforces that ...

ACCC urges parliament to pass new merger laws

ELIZA BAVIN  |  MONDAY, 4 NOV 2024
... essential for protecting consumers and small businesses from conduct that currently falls outside the scope of the Australian Consumer Law. "In recent years, we have identified numerous examples of concerning business conduct which is unlikely to breach ...

Cbus names chief strategy officer

ELIZABETH FRY  |  FRIDAY, 1 NOV 2024
Former Industry Super Australia chief Bernie Dean will permanently lead strategy and corporate affairs at the $94 billion Cbus. The industry stalwart has been appointed chief strategy officer after acting in the role since July 2024. In welcoming his ...

Licensees pay $92m in compensation

ELIZA BAVIN  |  FRIDAY, 1 NOV 2024
... 2023 to 30 June 2024, and covers licensee population reporting, breach identification and investigation, root causes, consumer impact and remediation efforts. During the period, licensees submitted 12,298 reports. Of these, 79% had a financial and/or ...

Non-bank lender sued for dodging Credit Code

JAMIE WILLIAMSON  |  THURSDAY, 31 OCT 2024
... personal, or household purpose, like a home loan - which would otherwise be captured by the National Credit Code and carry consumer protections. Some of the companies had no or minimal assets or current trading activities, and some were established purely ...

Super complaints rise in FY24: AFCA

ELIZA BAVIN  |  THURSDAY, 31 OCT 2024
AFCA's Annual Review revealed the ombudsman service received a record 104,861 complaints from consumers and small businesses in 2023-24, up 8% on the year before. Of those, AFCA received 7325 superannuation complaints, a 5% increase from the previous ...

Inflation falls within RBA's target range

ELIZA BAVIN  |  WEDNESDAY, 30 OCT 2024
The Consumer Price Index (CPI) rose 0.2% in the September 2024 quarter and 2.8% annually, according to the latest data from the Australian Bureau of Statistics (ABS). "The September quarter's rise of 0.2% is the lowest outcome since the June 2020 quarter ...

Gap exists between licensees' AI use and governance processes: ASIC

MATTHEW WAI  |  TUESDAY, 29 OCT 2024
... on ramping up AI usage, however it found that almost half of licensees don't have policies in place that consider consumer fairness or bias. Many also don't have policies governing the disclosure of use of AI; only 10 did. AI is commonly used ...