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Showing 21 - 30 of 44 results for "Investments and advice"

AFCA secures $40m in refunds

ELIZA BAVIN  |  THURSDAY, 14 MAR 2024
... number of reports at 28, followed by superannuation with 11 reports, general insurance with six reports, investments and advice with three reports and life insurance with one. In superannuation, the issues included breaches of the SIS Act and SIS Regulations ...

DASS compensation drags AFCA, lead decision published

KARREN VERGARA  |  FRIDAY, 16 FEB 2024
... were also excessive when compared to alternative investment products," it read. AFCA lead ombudsman for investments and advice Shail Singh said: "While work is well underway, it will take time to get through the large number of Dixon complaints, and ...

AFCA reports unprecedented complaint spike

ANDREW MCKEAN  |  TUESDAY, 9 JAN 2024
... were also rises in complaints about other financial products including banking and finance, insurance, investments and advice, and superannuation. "We need to see a downward trend in complaints overall, with financial firms working better to support ...

AFCA amends consumer compensation caps

KARREN VERGARA  |  TUESDAY, 9 JAN 2024
... complaint about products or services relating to banking and finance, general insurance, life insurance, and investments and advice. The limits, however, do not apply to superannuation complaints. For income streams stemming from a life or general insurance ...

Advisers lacking PII sidestep AFCA rulings

KARREN VERGARA  |  FRIDAY, 28 JUL 2023
... portion, more worrying is that the instances are prevalent in financial advice, AFCA lead ombudsman for investments and advice Shail Singh told yesterday's PritchittBland end of financial year event. The lack of PII is generally the reason advisers ...

Advisers' experience stands at 14.5 years

KARREN VERGARA  |  WEDNESDAY, 19 JUL 2023
... at Count Financial and Lifespan have 14.8 years and 16.5 years respectively. Among the boutiques, Sambe Investments and Advice Evolution both have 21.5 years on average, while Hunter Green and Boston Reed have 19.6 and 19.5 years respectively. There ...

AFCA appoints lead ombudsman, investments and advice

CHLOE WALKER  |  TUESDAY, 9 MAY 2023
... has officially been appointed as the Australian Financial Complaints Authority's (AFCA's) lead ombudsman, investments and advice. Singh was appointed ombudsman when AFCA opened its doors in 2018, before becoming senior ombudsman, investments and advice ...

Advice complaints decelerate: AFCA

KARREN VERGARA  |  WEDNESDAY, 8 MAR 2023
... aside, there were 483 complaints related to financial advice, down 47% from 2021, AFCA acting lead ombudsman investments and advice Shail Singh told the annual AIA Adviser Summit. Several key issues have emerged from complaints filed in 2022, which may ...

No surprise advice industry fears ASIC: Panel

CASSANDRA BALDINI  |  FRIDAY, 23 SEP 2022
... Diverger managing director Nathan Jacobsen, Australian Advice Network chief executive Paul Forbes and AFCA investments and advice acting lead ombudsman Shail Singh. Addressing the audience at AFA Thrive, Anderson said former minister for financial services ...

Latest AFCA data shows big shifts in complaints

JAMIE WILLIAMSON  |  WEDNESDAY, 20 JUL 2022
In the realm of investments and advice, the number of complaints made to the Australian Financial Complaints Authority over the interpretation of product terms and conditions increased more than six-fold last financial year, while complaints about inappropriate ...