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Showing 21 - 30 of 203 results for "Death benefit"

Super complaints decline year-on-year: AFCA

ELIZA BAVIN  |  WEDNESDAY, 1 OCT 2025
The Australian Financial Complaints Authority (AFCA) has completed its latest update of the AFCA Datacube, which makes data on complaints publicly accessible to consumers and financial firms. The latest update provides data on complaints made within ...

Feature: Digital advice | Sleeping giant

KARREN VERGARA  |  FRIDAY, 26 SEP 2025
... might place on delivering digital advice. Tightening cybersecurity controls is high on the list, as is sorting out death benefit claims that administrators and ultimately trustees don't have a grip on. "It's no good offering digital advice if ...

Cbus vows faster death benefit payouts

KARREN VERGARA  |  TUESDAY, 16 SEP 2025
After being caned by ASIC for making beneficiaries wait for more than 90 days to receive a death benefit, Cbus is vowing to pay them faster. Where members have not nominated a beneficiary, Cbus said benefit payments will be paid to the surviving current ...

ASIC flags firm grip on private and public markets, super funds

KARREN VERGARA  |  WEDNESDAY, 27 AUG 2025
... trustees for weak scam and fraud practices. Then, in March, we released our landmark report on the poor handling of death benefit claims," the Corporate Plan reads. "With around three million Australians reaching superannuation preservation age in the ...

Super funds should prompt members on death benefits: SCA

ELIZA BAVIN  |  TUESDAY, 26 AUG 2025
... their super if they pass away. The research also found that only a quarter had reported they have made a binding death benefit nomination. "Super Consumers Australia is calling on the federal government to undertake an independent review of how the super ...

ASFA publishes new service standards on claims handling

ELIZA BAVIN  |  FRIDAY, 4 JUL 2025
ASFA has released a new ASFA Service Standard - Claims Handling in Superannuation: Insurance and Health Related Claims, which it said is a significant step forward in improving member outcomes. ASFA said the new standard was made to guide superannuation ...

APRA expects 'no cutting corners' with CPS230

KARREN VERGARA  |  TUESDAY, 1 JUL 2025
... ASIC handing down a scathing review on the state of superannuation trustees failing to monitor or report on their death benefit claims handling processes from start to finish. All the while, many super funds boast that their ultra-low administration ...

Small industry super funds beat giants on trust, service, value

ANDREW MCKEAN  |  WEDNESDAY, 18 JUN 2025
... crackdown on larger funds like Cbus, which was sued for allegedly failing to act honestly and fairly in handling death benefit and total and permanent disability insurance claims, and AustralianSuper, for similar issues, clearly illustrate this. "The ...

TAL partners to expand access to affordable insurance

MATTHEW WAI  |  MONDAY, 16 JUN 2025
The life insurer has today launched backd by TAL in partnership with Cover Genius, targeting those with limited access to affordable cover options. backd offers tailored, affordable options for workers not currently eligible for other types of cover ...

ASIC reads the riot act to the super industry: Longo

ANDREW MCKEAN  |  FRIDAY, 13 JUN 2025
... example, our death benefits review found that even the fastest trustees processed less than half (48%) of their death benefit claims within three months. The slowest processed only 8% in that time," Longo said. "No matter how you look at it, that's a ...