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| | | ... category, which was a delay in following instructions. "A general service delay involves a slow or delayed service, and includes call-wait times, lengthy in-person queues, delays in providing a remediation outcome, difficulties in obtaining a booking ... |
| | | | Keystone Asset Management will be liquidated, as ASIC investigates exactly what's happened to funds invested in the Shield Master Fund. Keystone Asset Management (KAM) was the responsible entity for the Shield Master Fund, the assets of which were ... |
| | | | As the number of AFSL cancellations pile up due to the non-payment of Australian Financial Complaints Authority (AFCA) determinations, far too many financial services firms are taking advantage of the Compensation Scheme of Last Resort (CSLR), treating ... |
| | | | One of Australia's first firms to specialise in managed accounts celebrated its 10th anniversary this month. InvestSense was established in 2014 and has grown significantly over the past decade. In the past three months, InvestSense has grown its ... |
| | | | The methodology used to calculate compensation for victims of bad financial advice appears to factor in 'opportunity costs' and has drawn the ire of advisers, calling it "unfair" and "unsustainable" for the industry. The "but for" methodology ... |
| | | | Professional reputations could be harmed if the government does not distinctly delineate between its proposed new class of advisers (NCAs) and financial advisers, the Financial Advice Association Australia (FAAA) warns in anticipation of the looming ... |
| | | | Super funds are proving a good case study for investing in private assets, according to Morningstar's 2025 outlook. "Australia's super funds have successfully pioneered investment in asset classes such as unlisted infrastructure and property for decades ... |
| | | | The UK's Financial Conduct Authority (FCA) has fined Macquarie Bank's London Branch (MBL) $25 million (£13m) for enabling one of its employees to record over 400 fictitious trades over a 20-month period. The fictitious trades also cost MBL an estimated ... |
| | | | Hostplus and Charter Hall have again extended their offer period to take over Hotel Property Investments (HPI), which pleaded with shareholders to reject the "cheap" and "half-empty" deal. HPI told shareholders that "$3.785 will be lucky to buy you ... |
| | | | Older Australians are not prepared to move into aged care and most expect it to significantly diminish their wealth, as AMP calls for more support from government and financial services. New research from AMP shows most older Australians are concerned ... |
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