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Showing 11 - 20 of 35 results for "Life Code"

Insurers' approaches reinforcing mental health stigma: Life CCC

MATTHEW WAI  |  TUESDAY, 16 SEP 2025
... circumstances. Releasing its report on life insurers' compliance with obligations in the Life Insurance Code of Practice (Life Code), the Life CCC said that although some insurers are meeting requirements by considering individual circumstances in ...

CALI launches review of Life Code

ELIZA BAVIN  |  THURSDAY, 31 JUL 2025
... Life Insurers (CALI) has appointed Peter Kell to lead an independent review of the Life Insurance Code of Practice (Life Code). The review will begin on 1 October 2025. The Life Code sets enforceable standards life insurers agree to uphold when providing ...

Life insurers keep breaking their own rules: Report

ANDREW MCKEAN  |  TUESDAY, 1 APR 2025
... cases affecting more than 200,000 customers, nearly double the number impacted in the previous year, according to the Life Code Compliance Committee's 2023-24 annual report. Most insurers saw their breach count climb, with five companies responsible ...

Life insurers struggle with code compliance

KARREN VERGARA  |  WEDNESDAY, 10 APR 2024
... more than 12,000 instances recorded, yet the body overseeing their conduct fears this is likely under-reported. The Life Code Compliance Committee (LCCC) saw another increase in the number of code breaches during 2022-23, rising 9% and amounting to 12,314. ...

CALI takes on Life Code

CHLOE WALKER  |  THURSDAY, 28 SEP 2023
From tomorrow, the responsibility for the Life Insurance Code of Practice (Life Code) will transition from the Financial Services Council (FSC) to the Council of Australian Life Insurers (CALI). Launched last year, CALI is the brainchild of a collective ...

FSC adds to Life Insurance Code of Practice

CHLOE WALKER  |  TUESDAY, 25 OCT 2022
... insurer's policy might cover and were developed with consumer advocates. Specifically, from July next year, the new Life Code will require life insurers to develop and publish their policy on supporting people experiencing family and domestic violence. ...

Life Code update expands consumer protections

JAMIE WILLIAMSON  |  WEDNESDAY, 22 JUN 2022
The latest iteration of the Life Insurance Code of Practice features more than 50 new consumer protections, including a ban on blanket mental health exclusions and greater limits on surveillance. The updated Code follows consultation with industry ...

Insurers to get new advocacy body

JAMIE WILLIAMSON  |  WEDNESDAY, 22 JUN 2022
... committed to the implementation of the new Life Insurance Code of Practice and ongoing independent oversight by the Life Code Compliance Committee," Briggs said.

Sally Loane resigns as FSC chief

JAMIE WILLIAMSON  |  FRIDAY, 22 OCT 2021
The Financial Services Council has announced that Sally Loane will step down as chief executive at the end of the year. Loane has led the industry body for seven years, including through the Royal Commission and its aftermath. In her time, Loane was ...

Updated life code released

ELIZABETH MCARTHUR  |  WEDNESDAY, 18 AUG 2021
... Commission. "The code, which is mandatory for all FSC's life insurance members and will be governed by the independent Life Code Compliance Committee, has been reviewed line by line and letter by letter from the starting point that every clause can be ...