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Showing 11 - 20 of 49 results for "Council of Australian Life Insurers"

Income support system cannot handle claims surge: CALI

VINNY VUCAGO  |  WEDNESDAY, 6 MAY 2026
... illness or injury, particularly mental health conditions. New research commissioned by the Council of Australian Life Insurers (CALI) and prepared by SuperFriend demonstrates around 8.5 million Australians accessed some form of income support in the ...

TPD and disability claims behind 88% of life insurance disputes

RIDDHIMA TALWANI  |  THURSDAY, 30 APR 2026
... advised individuals disputing 934 of the claims. A study released in July last year by the Council of Australian Life Insurers (CALI) found mental health was the leading cause of TPD claims, making up almost one in three claims paid. The $2.2 billion ...

Strengthen Life Code for mental health crisis, claims handling: Review

KARREN VERGARA  |  MONDAY, 13 APR 2026
... which kicked off on 1 October 2025. In response, he received 14 submissions in total. The Council of Australian Life Insurers (CALI) chief executive Christine Cupitt commented the independent review is an important part of the industry's promise ...

Genetic testing laws pass parliament

ELIZA BAVIN  |  THURSDAY, 2 APR 2026
... use of predictive genetic test results when assessing a person's application for cover. The Council of Australian Life Insurers (CALI) said it has long supported the responsible use of genetic test results to empower people to better manage their health ...

CALI pushes for advice reforms as Australians turn to AI

RIDDHIMA TALWANI  |  TUESDAY, 17 MAR 2026
... insurance advice, underscoring the need for the government to deliver on its advice reforms, the Council of Australian Life Insurers (CALI) said. Research by CALI found three in five Australians trust financial advice received from AI-powered programs ...

TAL to create Pathways for simpler mental health claims

MATTHEW WAI  |  TUESDAY, 3 MAR 2026
... requirement to assess customer's individual circumstances from a report last year. Despite the Council of Australian Life Insurers (CALI) is now developing an industry action plan to address the exacerbating issue, DHCRC chief executive Annette Schmeide ...

TAL to provide mental healthcare program via partnership

MATTHEW WAI  |  MONDAY, 10 NOV 2025
... years, with over 11,000 Australians making claims in relation in 2024-25 alone. It comes as the Council of Australian Life Insurers (CALI) is developing an industry action plan for mental health claims to ensure claimants are assessed appropriately.

Feature: Group insurance | Cold comfort

MATTHEW WAI  |  WEDNESDAY, 22 OCT 2025
... paid out a total of $2.2 billion in mental health claims, according to modelling from the Council of Australian Life Insurers (CALI) using APRA data. Mental health is the fastest-growing cause of claims, according to APRA. The Australian Institute of ...

Public feedback welcomed for Life Code improvements

MATTHEW WAI  |  MONDAY, 20 OCT 2025
... Code can improve consumer benefits and insurers' conduct. The review was initiated by the Council of Australian Life Insurers (CALI) in July and is being led by former ASIC deputy chair Peter Kell. The consultation paper delves into Life Code compliance ...

Insurers design framework for dealing with mental health claims

MATTHEW WAI  |  MONDAY, 13 OCT 2025
The Council of Australian Life Insurers (CALI) is developing an industry action plan for mental health claims over the next 12 months, working with an expert panel from related fields to ensure claimants are assessed appropriately. The framework will ...