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Showing 1 - 10 of 23 results for "customer owned banking"

InterPrac hit with $22m in AFCA complaints

KARREN VERGARA  |  FRIDAY, 8 AUG 2025
... of its inaugural AFSL Governance Committee. She currently sits on the board of Insignia Financial, the Customer Owned Banking Code Compliance Committee, Infrastructure Specialist Asset Management and Income Asset Management. The committee aims to provide ...

Government promises transparent financial services regulation

KARREN VERGARA  |  WEDNESDAY, 13 MAR 2024
... Reserve Bank of Australia (RBA), and Australian Taxation Office (ATO) will all be part of the grid. The Customer Owned Banking Association (COBA) has been advocating for the initiative for several years. COBA chief executive Mike Lawrence said significant ...

Responsible lending laws to be revoked

ANNABELLE DICKSON  |  FRIDAY, 25 SEP 2020
... of credit to families and businesses, with the right customer protections, is paramount," she said. The Customer Owned Banking Association chief executive Michael Lawrence agrees: "Customer owned banking institutions have always been responsible lenders ...

Industry bodies react to APRA review

KARREN VERGARA  |  THURSDAY, 18 JUL 2019
... reduce the efficacy of the superannuation system and go against the interests of fund members," he said. The Customer Owned Banking Association is supporting APRA for agreeing to actively focus more on competition in its decision-making processes. Chief ...

Regional Australia Bank and Holiday Coast merge

ELIZABETH MCARTHUR  |  FRIDAY, 31 MAY 2019
... resulted in over 90% of members agreeing to a resolution that will now see one of the largest mergers in the customer owned banking sector in recent times. The sector continues consolidate as it struggles to attain the necessary scale to meet market ...

COBA appoints former ASIC executive

JAMIE WILLIAMSON  |  MONDAY, 21 JAN 2019
A former ASIC executive will conduct a review of the Code of Practice adhered to by members of the Customer Owned Banking Association. COBA has appointed former ASIC executive general manager Phil Khoury to review the code which outlined the conduct ...

Industry body rejects ABA banking code

KANIKA SOOD  |  MONDAY, 10 SEP 2018
... about consumer protections," he said. "While we welcome constructive engagement with our listed bank peers, customer owned banking institutions object to any suggestion that their record of putting customers first is somehow inferior to the track record ...

New code should apply to all: ABA

HARRISON WORLEY  |  FRIDAY, 7 SEP 2018
... Commission, Bligh said all lenders should have to adopt the same standards to ensure industry consistency. The Customer Owned Banking Association (COBA) fired back, saying consumers already had strong protection under the Customer Owned Banking Code ...

Productivity Commission proposes more changes to financial advice

KARREN VERGARA  |  MONDAY, 6 AUG 2018
... He added that it's "a topic for another day and actually for my colleague Minister O'Dwyer." The Customer Owned Banking Association chief executive Mike Lawrence said the Commission found that the market power of the major banks is supported ...

Bank customer trust plummets: Research

KARREN VERGARA  |  TUESDAY, 26 JUN 2018
... reliability, security and product offering have also impacted satisfaction levels. In another survey, the Customer Owned Banking Association (COBA) found less than half (47%) of the 1000 participants it canvassed trust the big four banks. Australians ...
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