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Showing 171 - 180 of 506 results for "satisfaction"

Banking sector losses continue

ELIZA BAVIN  |  THURSDAY, 23 JAN 2020
... "Australia's banks all face the same brand challenge in the coming year, to restore trust, customer retention and satisfaction, and ultimately to rebuild their brand value."

Why women struggle in financial advice

ELIZABETH MCARTHUR  |  THURSDAY, 16 JAN 2020
... an employment law perspective, however we've discovered they significantly impact career progression and job satisfaction for female advisers," Roberts said. Ros Whiting from the University of Otago, who also co-authored the study, added that there ...

Bank of Mum and Dad forking out serious dosh

ALLY SELBY  |  TUESDAY, 14 JAN 2020
... assist their loved ones," Funder said. Financial adviser Hugh Robertson said his Baby Boomer clients get "tremendous satisfaction" from this new trend of wealth transfer. "A number of our clients want to help their kids now when it will add the most ...

Global manager's Aussie distribution head retires

KANIKA SOOD  |  MONDAY, 13 JAN 2020
... strong support from the institutional market." "The business has also succeeded in achieving high levels of client satisfaction over the years thanks to Murray's thoughtful and effective approach to client service." In October, T.Rowe Price hired ...

Industry funds dominate satisfaction

JAMIE WILLIAMSON  |  THURSDAY, 9 JAN 2020
A $10 billion superannuation fund has topped the ranks for member satisfaction as it readies for merger, joining seven other industry funds in the top 10. Tasplan achieved the highest satisfaction rating of any super fund in Roy Morgan's latest Superannuation ...

Morningstar bets on advice software

KANIKA SOOD  |  MONDAY, 4 NOV 2019
... Gara said in a statement. "Our focus on the advice workflow has earned us a loyal client base with leading customer satisfaction scores. As part of Morningstar, AdviserLogic clients will benefit from additional investment and the depth and breadth of ...

KPMG foretells open super era

HARRISON WORLEY  |  WEDNESDAY, 16 OCT 2019
... sometimes sub-optimal processes, and develop long-term member relationships that results in higher rates of member satisfaction and retention," she said. "All funds, retail, industry or other should be looking at these possibilities now."

AMP shamed by CHOICE

ELIZA BAVIN  |  THURSDAY, 10 OCT 2019
... substantial financial advice fees without delivering a service. CHOICE also lambasted AMP for having "the lowest customer satisfaction ratings on record" in 2018. AMP has faced increased scrutiny since the revelations from the Royal Commission which ...

Industry super satisfaction continues

HARRISON WORLEY  |  MONDAY, 16 SEP 2019
Industry superannuation funds continue to dominate satisfaction within the super sector with the retail sector continuing to be weighed down by Royal Commission fallout. Latest Roy Morgan research shows the 12 months to July served to stretch the domination ...

Secrets to selling revealed

ELIZABETH MCARTHUR  |  MONDAY, 2 SEP 2019
... like after that date, she said. That plan should be detailed and involve what will keep you active and bring you satisfaction once your business is no longer in your life, Hoskin added. Interestingly, one red flag for buyers is if an adviser says they ...