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Showing 111 - 120 of 1001 results for "Death"

Half of advice, super complaints result in no remedy

ELIZA BAVIN  |  WEDNESDAY, 4 DEC 2024
... as a remedy. The top three products for superannuation complaints were superannuation account (73%), pension (11%), and death benefit (5%). The top three issues were service-related issues (26%), delay in following instructions (12%), and technical problems ...

Brighter Super makes fee, death benefit changes

JAMIE WILLIAMSON  |  THURSDAY, 28 NOV 2024
... reducing administration fees from January 1, while also introducing a weekly account keeping fee. It's also changing the way death benefits are dealt with. Effective January, the annual percentage-based admin fee charged to Brighter Super members will ...

AustralianSuper to pay $4.2m for delayed claims handling

ELIZA BAVIN  |  THURSDAY, 21 NOV 2024
AustralianSuper will compensate around 7000 beneficiaries to the sum of $4.2 million for death benefit claims that took longer than the fund's internal target handling time of four months from the date when the claim form was received. The fund ...

ASIC flags 'consistently weak' claims processes

JAMIE WILLIAMSON  |  WEDNESDAY, 20 NOV 2024
Following its recent action against Cbus, ASIC has warned all super trustees to ensure they are processing death benefit claims efficiently, saying it has seen "consistently weak" practices and "operational failures." ASIC has put super funds on notice ...

ASIC escalates super fund enforcement in 2025

KARREN VERGARA  |  FRIDAY, 15 NOV 2024
... will also expand its remit in member services failures. The case of industry super fund Cbus' recent failings in paying death and TPD benefits was one example of how effective ASIC's enforcement has been. "But certainly, member services failures ...

Super lobbies call for death benefit reforms

ELIZA BAVIN  |  THURSDAY, 14 NOV 2024
... Australians deserve better outcomes from their super funds, but said reforms are needed. ASFA chief executive Mary Delahunty said death benefit payments are often complex, but that super funds have been focused on "unpicking the barriers" to better serve ...

AFCA names and shames in fresh Datacube release

ELIZA BAVIN  |  THURSDAY, 14 NOV 2024
... or 56.93%) were around account administration issues. A further 1047 were around group life insurance, and 455 to do with death benefits distribution. The fresh data comes as Cbus is facing proceedings in the Federal Court over delays in paying death ...

Bragg calls for Cbus to front Senate

ELIZA BAVIN  |  WEDNESDAY, 13 NOV 2024
... that the super fund will do the right thing and quickly deal with the claim. In some cases, funds are asking for multiple death certificates to be produced, which seems incredibly callous. It appears that they are putting their profits before people." ...

ASIC sues Cbus over insurance claim delays: 'We're sorry'

ELIZA BAVIN  |  TUESDAY, 12 NOV 2024
... made by members. Court documents were filed by ASIC in the Federal Court today, alleging members were impacted by delays to death and TPD claims processing, some waiting more than 90 days. Financial Standard understands that about 7500 member claims ...

Mutual Trust merges with CMS Private Advisory

JAMIE WILLIAMSON  |  THURSDAY, 7 NOV 2024
... intergenerational wealth, such as the sale of a long-held family business, the unbundling of jointly owned family wealth, or the death of a family patriarch or matriarch, clients are turning to us as experts in this field, to help solve more complex ...