Retail MySuper to put NFPs on back footBY MELANIE TIMBRELL | WEDNESDAY, 19 SEP 2012 12:15PMMySuper will result in a flip in market dynamics, with the retail sector producing the cheapest default products and industry funds forced to a defensive stance on costs, a former Future Fund boss has warned. |
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Judith Fiander
CHIEF EXECUTIVE OFFICER
AUSTRALIAN PHILANTHROPIC SERVICES
AUSTRALIAN PHILANTHROPIC SERVICES
When Judith Fiander first walked in the doors of Australian Philanthropic Services her intention was to volunteer for a few months. Fast forward 14 years and she is the chief executive. Eliza Bavin writes.







Isn't it ironic that it is only when industry funds come under competitive cost pressure that the idea of paying more for better options and service comes to the surface? It certainly contradicts their simplistic advertising campaign over the last few years.
The "who can get the lowest cost product into the market' is a folly and an distraction. It's not about fees, or gross returns, it's the net outcome of these...the amount that actually hits the client's super account that at the end of the day - retirement day - is what matters. BT's super for life is a case in point...looks good from a consumer's point of view, but the performance has been poor. low cost? Not really at 1% of FUM. Low performance? Yep, all the league tables confirm that.
So, on the all-important measure of net return, I believe the ISFs still have the high ground and will continue to do so after the MySuper dust has settled.
Let's raise the discussion above the ISFs advertising rhetoric and consider some facts concerning the basis of the ISF "compare the pair" campaign. The implicit underlying assumptions of the ads are that:
* fees are the primary determinant of financial success;
* advice is a cost that adds absolutely no value to financial success (i.e. the only difference in the comparative retirement positions is the cumulative cost of advice); and
* industry funds and retail super funds are completely homogeneous groups - the former all cheap and the latter all expensive.
All three assumptions are flawed and contradicted by the evidence. Clearly this is not the case when an adviser receives a commission and provides no service. This situation is not supported or justified by anyone in our profession (I am assuming that you are an adviser) yet it is portrayed by the advertising campaign as the norm in the retail sector. So while you say that the battle has been won by the ISFs, I would add the qualification that the campaign has won over those people who believe that minimising fees is the main priority and that financial advice adds no value. I am grateful that industry funds are in the market to look after those people. I remain focussed on supporting clients who recognise the value of receiving good advice and are willing to pay a fair fee for it (and these clients are not sitting in the diversified super funds that the ISFs benchmark themselves against).