ME Bank has announced the appointment of a new chief operating officer.
Rosanna Fornarino steps into the role, where she will oversee more than 500 staff and be responsible for customer service and process efficiency.
Fornarino joins ME with 25 years of experience at ANZ where she worked across areas including retail banking, human resources, domestic and international payments and risk.
She has a further 10 years' experience at National Australia Bank, where she worked in senior operations and change implementation roles.
Her most recent appointment was at Infosys, a multinational business consultancy and IT company, where she worked as a consulting executive adviser in the financial services sector.
"I welcome Rosanna to the ME team. I am excited to have Rosanna join ME as she brings a wealth of expertise to the table," ME chief executive Jamie McPhee said.
"Rosanna will be a valuable member of the leadership team, helping ME to drive efficiencies, increase productivity and improve the service we provide our customers."