Industry funds to in-house customer experienceBY LAURA MILLAN | WEDNESDAY, 5 NOV 2014 12:40PMIndustry funds are bringing their customer experience capabilities in-house in a bid to compete against the big four banks in social media and data analytics, J.P.Morgan and Deloitte digital experts said. Related News |
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Featured Profile
Judith Fiander
CHIEF EXECUTIVE OFFICER
AUSTRALIAN PHILANTHROPIC SERVICES
AUSTRALIAN PHILANTHROPIC SERVICES
When Judith Fiander first walked in the doors of Australian Philanthropic Services her intention was to volunteer for a few months. Fast forward 14 years and she is the chief executive. Eliza Bavin writes.
