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Showing 1 - 2 of 2 results for "ePayments Code"

HSBC Bank fined $35m in landmark scam-protection failures

KARREN VERGARA  |  FRIDAY, 19 JUN 2026
... Australia staff. The bank took 144 days on average to investigate the issues. ASIC held HSBC Australia against the ePayments Code, which regulates electronic payment facilities. Justice Bennett found HSBC's failures in respect to the ePayments Code ...

ASIC sues HSBC Australia over $23m scam losses

MATTHEW WAI  |  MONDAY, 16 DEC 2024
... customers. "We allege HSBC Australia compounded the problem by failing to comply with its obligations under the ePayments Code and let its customers down when they needed their help the most, on average taking 145 days to investigate customers' reports ...
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