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Showing 1 - 10 of 78 results for "Super Consumers Australia"

HESTA follows Cbus on death benefit nomination changes

RIDDHIMA TALWANI  |  TUESDAY, 18 AUG 2026
... benefit nominations allowing members to make them online, effective October 16. This follows research by Super Consumers Australia (SCA) which found at least 15.5 million Australians may not have a binding death benefit nomination. The Your Say on Super ...

Super funds failing on death benefit comms: SCA

RIDDHIMA TALWANI  |  MONDAY, 10 AUG 2026
New research by Super Consumers Australia (SCA) found two-thirds of Australians have not been contacted by their super fund over the past year encouraging them to make a binding death benefit nomination. The Your Say on Super survey showed at least ...

SMC questions SCA's 'mystery caller' report

RIDDHIMA TALWANI  |  WEDNESDAY, 5 AUG 2026
... on the research methodology of the recently published Superannuation Call Centre Experience Report by Super Consumers Australia (SCA). The data within the report was based on 1000 customer telephone enquiries, or 50 'mystery shopping' calls to ...

AustralianSuper ups admin fees

KARREN VERGARA  |  TUESDAY, 4 AUG 2026
... the super fund collectively lost $750,000 following a cyber-attack. The admin fee increase comes after Super Consumers Australia (SCA) called out AustralianSuper and Team Super for failing to answer 90% of calls in a mystery shopper study. Team Super ...

Super Consumers appoints former regulator as chair

RIDDHIMA TALWANI  |  WEDNESDAY, 22 JUL 2026
Super Consumers Australia (SCA) has appointed former deputy chair of ASIC and ACCC as its board chair. Peter Kell brings decades of experience in consumer protection, financial services regulation and public policy to SCA and has previously served as ...

Super funds fail customer service test: SCA

KARREN VERGARA  |  TUESDAY, 14 JUL 2026
... apathetic, dismissive and continue to fail members at the most basic service level, a new investigation from Super Consumers Australia (SCA) reveals, which slapped the industry with an overall failing grade on customer satisfaction. The consumer advocacy ...

ASFA lifts comfortable retirement standard to $730k for couples

KARREN VERGARA  |  MONDAY, 15 JUN 2026
... homeownership for younger generations of Australians, is a crucial public policy goal," Delahunty said. Super Consumers Australia's (SCA) modelling found a financially comfortable retirement requires $432,000 in superannuation for couples and $322,000 ...

Super Consumers Australia raises concerns over Treasury reforms

RIDDHIMA TALWANI  |  THURSDAY, 9 APR 2026
Super Consumers Australia has called for the government to focus on reforms that will actually protect people, warning against ineffective measures and those that will harm victims. It raised concerns over the proposal to remove the 'but for test' from ...

ASIC reviews lead generators again, names advisers using them

JAMIE WILLIAMSON  |  WEDNESDAY, 18 FEB 2026
... applications and shortly after investment in Shield was blocked by ASIC by way of a stop order. The likes of Super Consumers Australia (SCA) and Super Members Council continue to call for a ban on lead generation for superannuation and financial advice ...

Deadline approaches for Shield, First Guardian victims

MATTHEW WAI  |  FRIDAY, 6 FEB 2026
... Master Funds, as the deadline for some fast approaches. Funded by ASIC, the new website was launched by Super Consumers Australia (SCA) to provide detailed information and self-help tools for those who invested and lost their super in Shield and First ...
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