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Showing 1 - 8 of 8 results for "Life CCC"

Life insurers urged to act earlier on claims

VINNY VUCAGO  |  MONDAY, 2 NOV 2026
... industry review that found repeated gaps in the handling of longer-running claims. The Life Code Compliance Committee (Life CCC) examined total and permanent disability (TPD) and income protection claims across six insurers, identifying instances where ...

Life CCC spots 10.6k breaches in FY26

MATTHEW WAI  |  THURSDAY, 8 OCT 2026
The Life Code Compliance Committee (Life CCC) has published its FY26 annual report, which saw over 10,600 breaches by insurers with close to 30,000 customers affected. Of the 10,697 breaches in FY26, a single insurer accounted for 10,105, who has been ...

Insurer sanctioned for over 10k breaches

MATTHEW WAI  |  WEDNESDAY, 2 SEP 2026
The Life Insurance Code Compliance Committee (Life CCC) has sanctioned a life insurer after it reported more than 10,000 breaches of the Life Insurance Code of Practice (Life Code) in relation to failure to provide timely, completed annual notices. ...

Life CCC unveils FY27 priorities

MATTHEW WAI  |  MONDAY, 10 AUG 2026
The Life Code Compliance Committee (Life CCC) has laid out its priorities for the current financial year, including providing the necessary support required for the upcoming implementation of the revised Life Code (Code). The focus in FY27 is largely ...

Life insurer sanctioned for invalid access to customer information

MATTHEW WAI  |  TUESDAY, 3 MAR 2026
The Life Insurance Code Compliance Committee (Life CCC) has sanctioned a life insurer for collecting customers' medical information without valid medical authority for four years. According to the committee, the unnamed insurer collected medical information ...

Feature: Group insurance | Cold comfort

MATTHEW WAI  |  WEDNESDAY, 22 OCT 2025
... guideline that sets out what constitutes a 'blanket mental health exclusion', the Life Code Compliance Committee (Life CCC) generally considers a blanket exclusion to be a broad, automatic application to all policyholders regardless of their ...

Insurers design framework for dealing with mental health claims

MATTHEW WAI  |  MONDAY, 13 OCT 2025
... fastest-growing cause of life insurance claims, particularly impacting younger Australians. The Life Code Compliance Committee (Life CCC) recently admonished many life insurers for continuing to apply blanket mental health exclusions despite being required ...

Insurers' approaches reinforcing mental health stigma: Life CCC

MATTHEW WAI  |  TUESDAY, 16 SEP 2025
The Life Insurance Code Compliance Committee (Life CCC) has found many insurers are still using blanket mental health exclusions despite being required to assess customers' individual circumstances. Releasing its report on life insurers' compliance ...
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