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Showing 1 - 2 of 2 results for "Jan McClelland"

Life insurers struggle with code compliance

KARREN VERGARA  |  WEDNESDAY, 10 APR 2024
... handling and communication timeframes to improve customer satisfaction and meet community expectations," LCCC chair Jan McClelland said. The potential under-reporting of breaches and complaints by some life insurers was another area of concern. McClelland ...

Life Code Compliance Committee chair named

ANNABELLE DICKSON  |  TUESDAY, 8 JUN 2021
The Financial Services Council and AFCA have jointly appointed Jan McClelland as chair of the Life Code Compliance Committee (LCCC). McClelland has extensive board experience and is currently deputy chancellor at the University of New England, chair ...
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