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Showing 1 - 10 of 96 results for "Claimants"

Trustees lack death benefit claims uplift urgency: ASIC

KARREN VERGARA | WEDNESDAY, 10 JUN 2026

... Constant said at the time while some trustees demonstrated good handling practices and were providing helpful services to claimants, "systemic failures" by other trustees "exposed grieving Australians to added and unnecessary distress." "Grieving Australians ...

Old settings for TPD 'no longer fit': APRA

RIDDHIMA TALWANI | THURSDAY, 28 MAY 2026

... found the label of TPD, and lump sum benefits do not always deliver good outcomes for individuals, particularly for claimants with episodic conditions. "APRA recognises that there are genuine constraints around product design. The industry has highlighted ...

TAL to create Pathways for simpler mental health claims

MATTHEW WAI | TUESDAY, 3 MAR 2026

... and roll-out to TAL customers, noting that the timely support with consistent and structured information may improve claimants' recovery experience. TAL chief claims officer Georgina Croft said the platform emphasises the life insurer's commitment on ...

TAL to provide mental healthcare program via partnership

MATTHEW WAI | MONDAY, 10 NOV 2025

... Council of Australian Life Insurers (CALI) is developing an industry action plan for mental health claims to ensure claimants are assessed appropriately.

Feature: Group insurance | Cold comfort

MATTHEW WAI | WEDNESDAY, 22 OCT 2025

... financial hardship concerns. In November 2024, ASIC launched proceedings against Cbus, having found that thousands of claimants waited more than 12 months for a benefit to be paid. It also alleged that Cbus was well aware of the scale of delays but did ...

Public feedback welcomed for Life Code improvements

MATTHEW WAI | MONDAY, 20 OCT 2025

... that it is developing an industry action plan for mental health claims over the next 12 months, a move to ensure all claimants are assessed appropriately. Some questions in relation to mental illness in the paper include: "Are the current commitments ...

Insurers design framework for dealing with mental health claims

MATTHEW WAI | MONDAY, 13 OCT 2025

... action plan for mental health claims over the next 12 months, working with an expert panel from related fields to ensure claimants are assessed appropriately. The framework will support long-term affordability and industry sustainability and deliver ...

MUFG 'sincerely apologises' to Cbus over claim delays

ELIZA BAVIN | WEDNESDAY, 1 OCT 2025

... to "unacceptable delays" in the processing and payment of death benefit and insurance claims made by Cbus members and claimants. MUFG said it "sincerely apologises to Cbus and its members, their families and claimants". In the joint statement, Cbus also ...

CSLR a 'shared responsibility' for all AFCA members: SMSFA

MATTHEW WAI | THURSDAY, 11 SEP 2025

... misconduct," Burgess said. "In these circumstances, we believe the most effective way to quickly compensate eligible claimants is to spread the cost of the special levy across all sub-sectors. "But the reality is that the current CSLR model is not equitable ...

ASIC tells super: 'You have everything you need to not fail'

ELIZA BAVIN | WEDNESDAY, 28 MAY 2025

... looked at around 24 websites and specific communications in that regard; how funds were communicating with members, with claimants, and whether they were thinking about things like those who didn't have English as their first language, whether their ...

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Invesco launches new equity fund

ELIZA BAVIN

Invesco said the new fund will give Australian investors access to a systematic global equity strategy with a 20-year track record.

FCA pursues Neil Woodford again

KARREN VERGARA

The Financial Conduct Authority (FCA) is going after failed fund manager Neil Woodford again, this time for allegedly providing unauthorised investment advice via W4.0, his Dubai-based investment platform.

Former APRA deputy chair launches retirement solutions startup

KARREN VERGARA

A former APRA deputy chair has launched CipherIQ, a new venture that provides retirement solutions via account-based pensions in partnership with superannuation funds, financial advisers and retirees.

Global X launches space tech ETF

MATTHEW WAI

Global X has now launched the space tech ETF (ASX: MOON).

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