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Showing 51 - 60 of 96 results for "Claimants"

TAL slashes jobs, cuts outbound sales

JAMIE WILLIAMSON  |  FRIDAY, 19 OCT 2018
... Following an appearance by TAL's general manager of claims Loraine van Eeden, the insurer was slammed for bullying claimants and using private investigators to spy on them in an effort to avoid paying out. It was conduct that van Eeden herself agreed ...

MetLife partners with industry fund for digital tool

HARRISON WORLEY  |  TUESDAY, 28 AUG 2018
... According to the life insurer, income protection claims on its new platform can take less than 15 minutes to complete. Claimants are able to log in and track the progress of their claim at anytime and anywhere, with a dedicated claims manager handling ...

TAL to boost adviser underwriting knowledge

HARRISON WORLEY  |  MONDAY, 25 JUN 2018
... The program is designed to improve customer and employee mental health by educating claims managers on the goals of claimants, while TAL people leaders are undergoing training designed to equip them with the tools required to support their teams and ...

TAL bolsters senior leadership

KARREN VERGARA  |  MONDAY, 18 JUN 2018
... improve customer and employee mental health. Claims managers will receive training on how best to understand the goals of claimants by utilising strength-based, outcome-focused techniques. The programs are based on a framework designed by national mental ...

Life insurance data improving: Regulators

HARRISON WORLEY  |  FRIDAY, 25 MAY 2018
... advised cover outperformed the admittance rate of individual non-advised cover in every instance. Individual non-advised claimants suffered particularly lower admittance in TPD cover, registering 67% while group was admitted at an 84% rate, with individual-advised ...

Mental health to transform life insurance: ANZ Wealth

KARREN VERGARA  |  FRIDAY, 11 MAY 2018
... a time of increasing complexity, and the effects of social isolation on those unexpectedly left unable to work. Many claimants cease work due to a physical condition, then remain out of the workforce as a result of consequential mental-health impacts," ...

Lawyers slam life insurers in Royal Commission

KARREN VERGARA  |  FRIDAY, 6 APR 2018
... calling the claim assessment time limits 'aspirational.' It must be held to account to ensure sick and injured insurance claimants are getting fair and reasonable treatment." Meanwhile, the Insurance in Superannuation Voluntary Code of Practice is shaping ...

AustralianSuper slashes insurance premiums

KARREN VERGARA  |  WEDNESDAY, 14 FEB 2018
... to return to the workplace in the past 12 months. Over the past 10 years it has paid more than $2.6 billion to 45,000 claimants. Australia's largest super fund manages more than $120 billion of members' retirement savings.

IMF ramps up funding for CBA class action

EMMA RAPAPORT  |  FRIDAY, 22 DEC 2017
... of anti-money laundering and counterterrorism financing laws, which corresponded with a significant share price drop. Claimants allege the bank failed to keep shareholders up to date while making "misleading and deceptive" statements about its compliance. ...

Advisers underrated at claim time

DARREN SNYDER  |  WEDNESDAY, 11 OCT 2017
... a client's claim is a key competitive advantage to retail advised life insurance, and there is evidence to show that claimants can have a better experience when their adviser is involved. She said advisers will come away from the session with a Best ...