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Showing 931 - 940 of 2448 results for "Claims"

CommInsure, TAL engaged in troubling conduct: Royal Commission

KARREN VERGARA  |  MONDAY, 24 SEP 2018
... dispute resolution mechanisms as an effective mechanism for redress," she said. During TAL's testimony, general manager of claims Loraine van Eeden conceded the life insurer's response to an insured person who had a legitimate mental health claim was ...

Royal Commission hears industry fund admitted wrongdoing to ASIC

HARRISON WORLEY  |  MONDAY, 24 SEP 2018
... Earlier, the industry fund's insurance service delivery manager Lachlan Ross faced the commission over its handling of claims, including a well publicised incident of a former McDonald's staff member whose claim was the subject of litigation after the ...

Give life code a chance, Loane tells Royal Commission

HARRISON WORLEY  |  FRIDAY, 21 SEP 2018
... regulator did not have the power to enforce breaches of any obligation to act efficiently, honestly and fairly in relation to claims handling. Loane repeated her earlier answer, saying the FSC would like to see the code be given a chance to work. "I ...

TAL hired private investigator to follow claimant: Royal Commission

KANIKA SOOD  |  THURSDAY, 13 SEP 2018
TAL went to great lengths to get out of paying insurance claims to a nurse which involved hiring a private investigator who followed her around the country, the Royal Commission heard today. Newly-appointed TAL general manager of claims Loraine van ...

CommInsure misled FOS: Royal Commission

KARREN VERGARA  |  THURSDAY, 13 SEP 2018
... would update the definitions of heart attack and severe rheumatoid arthritis in its trauma products, and reassess past claims under those definitions going back to 11 May 2014. Earlier yesterday morning, the Commission reinforced ASIC's recent findings ...

Insurance in super code weak: ASIC

KARREN VERGARA  |  MONDAY, 10 SEP 2018
... so in certain circumstances. It commended a significant number of trustees that did resolve complaints about insurance claims in less than 45 days on average. ASIC's priority is that trustees that take more than 100 days to resolve complaints to reduce ...

MLC, NULIS in court over $100m in illegitimate fees

JAMIE WILLIAMSON  |  THURSDAY, 6 SEP 2018
... of MLC MasterKey Super products, with the regulator seeking declarations of contravention and a civil penalty. ASIC also claims NULIS and MLC Nominees charged 220,000 members of MLC MasterKey Business and MLC MasterKey Personal Super about $33 million ...

Retail super funds reject MySuper delays

KARREN VERGARA  |  TUESDAY, 4 SEP 2018
Several retail superannuation funds have rejected claims they fell below community standards and contravened the Superannuation Industry (Supervision) Act by delaying the transition of members into cheaper MySuper products. In response to recommendations ...

Direct life insurance failing consumers: ASIC

KARREN VERGARA  |  THURSDAY, 30 AUG 2018
... compared to life insurance sold through other channels. APRA and ASIC figures show in the six months to June 2017, only 84% of claims finalised via direct channels - the overall figure stands at 93% across all channels. Among its other findings, ASIC ...

Stale boys club lingers on: Research

JAMIE WILLIAMSON  |  WEDNESDAY, 29 AUG 2018
... of their gender. Respondents also reported unwillingness by male staff to deal with such complaints, and some said past claims of sexual harassment were ignored, swept under the carpet or impacted negatively on their career. Some women reported being ...