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Showing 771 - 780 of 5292 results for "customer"

No systemic risk with SVB, but issues remain: Experts

CASSANDRA BALDINI  |  WEDNESDAY, 15 MAR 2023
The failure of Silicon Valley Bank (SVB) doesn't point to a systemic issue, however the banking crisis in the US may be far from over, experts say. The failure of SVB was mainly due to an asset-liability mismatch, which resulted in material losses ...

HSBC bails out Silicon Valley Bank UK

CASSANDRA BALDINI  |  TUESDAY, 14 MAR 2023
HSBC has leapt to the rescue and purchased the embattled Silicon Valley Bank's (SVB) UK arm for a total sum of £1. The banking giant yesterday announced its UK ring-fenced subsidiary, HSBC UK Bank, would make the purchase, which excluded the assets ...

Court fines ANZ for dodgy introducer program

KARREN VERGARA  |  MONDAY, 13 MAR 2023
... the order, the bank said in a statement: "ANZ has cooperated with ASIC during this process, is nearing completion of a customer remediation program and has made changes to its home loan processes." "As part of the settlement, ANZ has agreed that its ...

Dodgy advice bill nears $5bn: ASIC

CASSANDRA BALDINI  |  FRIDAY, 10 MAR 2023
Providing its final update on institutions' financial advice remediation programs, ASIC calculated AMP, ANZ, Commonwealth Bank (CBA), Macquarie, NAB and Westpac have so far paid a combined $4.7 billion. The remediation programs included in ASIC's update ...

Government introduces FAR, CSLR Bills

ANDREW MCKEAN  |  WEDNESDAY, 8 MAR 2023
The Financial Accountability Regime and Compensation Scheme of Last Resort have been introduced to Parliament by Assistant Treasurer Stephen Jones. The Financial Accountability Regime (FAR) Bill 2023 aims to promote accountability and responsible behaviour ...

Claimants tend to be younger women: Research

KARREN VERGARA  |  WEDNESDAY, 8 MAR 2023
New life insurance research shows that women who make cancer-related claims tend to be younger than men. A MetLife study found that females making cancer-related claims in the areas of death, income protection, terminal illness, TPD and trauma are younger ...

In need of repair: Gender stereotypes and advice

KARREN VERGARA  |  TUESDAY, 7 MAR 2023
If a male and female customer, each experiencing the same car troubles, take their vehicles for repairs to the same mechanic, who is more likely to get ripped off? That a woman will end up paying more is a tired cliché that continues to play out in ...

Adviser exits spur innovation: Report

ANDREW MCKEAN  |  MONDAY, 6 MAR 2023
Investment Trends' 2022 Adviser and Advice Technology report, developed in conjunction by Finura Group, highlights a proliferation of providers exploring international opportunities and a blurring of the lines between investment platforms and advice ...

Australian Retirement Trust reshapes executive team

JAMIE WILLIAMSON  |  THURSDAY, 2 MAR 2023
... integration lead for the merger between QSuper and Sunsuper and was previously Sunsuper's executive general manager, customer engagement. Karin Muller, chief member officer, is also leaving the fund. ART said she has decided to pursue opportunities ...

AIA adds four regional managers

JAMIE WILLIAMSON  |  THURSDAY, 2 MAR 2023
AIA is growing its retail distribution capabilities, adding four regional managers to the business to better support financial advisers. Following the appointment of Craig Parker as general manager, retail distribution, AIA has reformed its managerial ...