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Showing 511 - 520 of 1697 results for "Communication"

Tech-powered is empowered: SOAs

JAMIE WILLIAMSON  |  THURSDAY, 28 NOV 2019
... standards Ben Marshan said. "It's about 'breaking paper' - we must utilise the full breadth of digital, tech and communication modes available to allow advice delivery to be more accessible, personalised and meaningful for clients." Working with fintechs ...

ASIC outlines Code of Ethics expectations

ELIZA BAVIN  |  TUESDAY, 26 NOV 2019
... the code comes into effect; providing training to ensure conduct is consistent with the code; and ensuring proper communication channels are open to advisers who are seeking further clarification or have concerns. "In determining what constitutes reasonable ...

Dover, McMaster found guilty

JAMIE WILLIAMSON  |  FRIDAY, 22 NOV 2019
... the SOAs provided along with the policy, meaning the court was unable to assess it in the context of the entire communication with the client. Therefore, it was possible that the SOAs qualified the policy "in a manner that would overcome the misleading ...

Ethics code creates confusion around ESG

ELIZABETH MCARTHUR  |  MONDAY, 11 NOV 2019
... the confusion has largely arisen by how delayed the FASEA guidance has been, and the authority's less than clear communication style. "FASEA is basically saying where the client says they want ethical investments the planner has to take that into account," ...

Super investment menus not what they seem: Rice Warner

ELIZABETH MCARTHUR  |  FRIDAY, 1 NOV 2019
New insights from Rice Warner questions whether superannuation investment menus are really appropriately designed for members. Since the Treasury Laws Amendment (Design and Distribution Obligations and Product Intervention Powers) Bill 2018 passed in ...

ASIC puts trustees on notice

ELIZA BAVIN  |  THURSDAY, 31 OCT 2019
... The Australian Securities and Investment Commission has warned superannuation trustees to improve the standard of communication to fund members about Putting Members' Interests First (PMIF) reforms, hinting it may take action against funds if necessary. ...

Consumers trust super funds about as much as banks

ELIZABETH MCARTHUR  |  WEDNESDAY, 30 OCT 2019
... he said. "With the government's retirement income review upon us, funds can build trust with members by improving communication and the information available to members, making financial services more transparent, consistently performing and delivering ...

AMP contests senior lawyer's claims

KANIKA SOOD  |  TUESDAY, 29 OCT 2019
... team and openly disparagingly criticised her supervisors and other managers. She also had poor inter-personal and communication skills, situational awareness and emotional intelligence and took a patronising, legalistic and uncommercial approach in advising ...

Senior lawyer drags AMP to court

KANIKA SOOD  |  THURSDAY, 24 OCT 2019
... of documents for the above. These may be legally privileged documents and she will supply them in a confidential communication following discovery. Insofar she is aware, Brenner informed the AMP Limited Board of the disclosures while Meller, Salter and/or ...

Fund Manager of the Year revealed

JAMIE WILLIAMSON  |  MONDAY, 14 OCT 2019
... "Additionally, judges rated their high standards in reporting, access to investment professionals, effective education and communication of manager strategies, making them a deserving winner," Zenith said. For the first time, the research house presented ...