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Showing 391 - 400 of 1692 results for "Communication"

Retail default fund tops performance table

KARREN VERGARA  |  THURSDAY, 3 DEC 2020
A retail MySuper fund delivered the best returns in the three years to October, the latest Rainmaker league table shows, but on an aggregate industry superannuation funds outranked peers. Australian Ethical Super's balanced accumulation fund (6.7% ...

Best super, pension fund revealed

JAMIE WILLIAMSON  |  THURSDAY, 3 DEC 2020
The best superannuation and pension funds have been named in the annual Money magazine Best of the Best Awards. In determining the awards, Rainmaker Information reviewed MySuper products, and asset classes that include growth, balanced, moderate (capital ...

Former Cbus chief takes prime role at AMP Capital

KANIKA SOOD  |  WEDNESDAY, 2 DEC 2020
Industry superannuation fund Cbus's former chief executive David Atkin is joining AMP Capital as its deputy chief executive, effective December 7. "Atkin will assume operational leadership of AMP Capital in an interim capacity until June 2021, while ...

LGBTI+ leaders list 2020 revealed

ELIZABETH MCARTHUR  |  FRIDAY, 27 NOV 2020
The Outstanding 50 LGBTI+ Leaders 2020 list includes some big names from the financial services industry who have been highlighted for changing perceptions and creating inclusive workplaces. The list was produced by Deloitte in partnership with Energy ...

Industry fund shifts service functions to Link

KARREN VERGARA  |  WEDNESDAY, 25 NOV 2020
A major industry superannuation fund has outsourced all of its service centre functions to Link Group. From 1 March 2021, Hostplus' contact centre, communications, complaints and employer servicing functions will transition to Link Group and housed ...

Raiz appoints new chair

ELIZA BAVIN  |  FRIDAY, 13 NOV 2020
Raiz Invest has announced the appointment of a new chair with a background in digital marketing focusing on growth companies. Kevin Moore is set to take the position of chair and non-executive director. He is a digital market specialist with a long ...

Super funds overlook digital engagement

KARREN VERGARA  |  TUESDAY, 10 NOV 2020
... at an earlier age, the survey found, adding that members overall want their super funds to improve their digital communication. The majority (90%) want to be contacted electronically, while one third (38%) want to engage with their super fund about planning ...

Aware Super in-houses fund administration

KANIKA SOOD  |  TUESDAY, 27 OCT 2020
... our members," Aware Super chief executive Deanne Stewart said. Member experience includes fund administration, and communication and engagement with members -- which will all be done in-house after the switch. Aware already has a telephone contact centre ...

Statewide appoints new chief technology officer

ELIZABETH MCARTHUR  |  WEDNESDAY, 21 OCT 2020
Statewide Super has hired a new chief technology officer who previously headed up technology and security at Sunsuper. David Cook will step into the role at the $10 billion industry fund. He spent a total of seven years at Sunsuper, six of those as ...

Retail super fund scores best customer service nod

KARREN VERGARA  |  FRIDAY, 16 OCT 2020
... during a turbulent period and just as members jumped on the Early Release Scheme. It assessed several categories like communication, and the emotional well-being of customers. Customer service, in terms of how a super fund handles issues, is deemed as ...