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Showing 11 - 20 of 76 results for "FEAL"

Industry fund chief named Fund Executive of the Year

ANDREW MCKEAN  |  FRIDAY, 4 AUG 2023
The chief executive of Australia's second largest industry superannuation fund has taken out the FEAL Fund Executive of the Year award. Australian Retirement Trust (ART) chief executive Bernard Reilly has received the accolade, recognised for his role ...

Super fund satisfaction still poor: Report

JAMIE WILLIAMSON  |  THURSDAY, 6 JUL 2023
... have recovered, member satisfaction certainly hasn't. In fact, a new report shows it's fallen even further. The latest CSBA FEAL Superannuation CX Benchmarking report found 25% of members who had recently engaged with their super fund are at a high risk ...

Super fund with highest customer satisfaction named

ANDREW MCKEAN  |  THURSDAY, 10 NOV 2022
... figures showing Australian inflation hitting 7.3%. Meanwhile, as previously reported on by Financial Standard, in October, CSBA FEAL Superannuation CX benchmarking report found overall satisfaction has declined, leading many to consider changing funds. ...

Super fund satisfaction takes hit

JAMIE WILLIAMSON  |  WEDNESDAY, 12 OCT 2022
... superannuation fund members found overall satisfaction has declined and more are considering changing funds. The latest CSBA FEAL Superannuation CX benchmarking report surveyed close to 5500 members from 20 super funds and found that customer experience ...

FEAL appoints chief executive

CASSANDRA BALDINI  |  WEDNESDAY, 5 OCT 2022
The Fund Executives Association Limited (FEAL) named Katrina Bacon as its new chief executive. She will commence the role in January next year and replaces Joanna Davison who is retiring after holding the position for nine years. Bacon has more than ...

Julie Lander named FEAL Fund Executive of the Year

CHLOE WALKER  |  THURSDAY, 4 AUG 2022
... been acknowledged for her contribution to her fund and the super industry at the 2022 Fund Executive Association Limited (FEAL) awards. At a dinner attended by more than 90 industry guests in Melbourne last night, Lander was recognised by peers for her ...

New board directors at FEAL

JAMIE WILLIAMSON  |  THURSDAY, 28 APR 2022
Aware Super's Deanne Stewart and HESTA's Lisa Samuels have joined the board of the Fund Executives Association Ltd (FEAL). The appointments come as former Spirit Super chief executive Leeanne Turner steps down after seven years. Stewart was named FEAL's ...

Aware Super chief executive named Fund Executive of the Year

CHLOE WALKER  |  THURSDAY, 25 NOV 2021
Chief executive of Aware Super Deanne Stewart has been awarded the 2021 Fund Executive Association Limited (FEAL) Fund Executive of the Year. The annual award, now in its 20th year, recognises a superannuation fund executive who has made an outstanding ...

Aussies in the dark over super stapling

ANNABELLE DICKSON  |  MONDAY, 1 NOV 2021
... throughout their careers, but still expect to have a base level of protection." CSBA and Fund Executives Association Limited (FEAL) in partnership with Melbourne Business School conducted a similar survey on employers and found 54% were not aware of ...

Employers unaware of YFYS, stapling: Study

ELIZABETH MCARTHUR  |  THURSDAY, 7 OCT 2021
... to new research. The study, commissioned by consumer experience consultancy CSBA and Fund Executives Association Limited (FEAL) in partnership with Melbourne Business School, surveyed 8355 individual fund members and 1155 employers. It found 54% of surveyed ...