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Showing 11 - 20 of 119 results for "Death Benefits"

Feature: Group insurance | Cold comfort

MATTHEW WAI  |  WEDNESDAY, 22 OCT 2025
... AustralianSuper 1140 days to make the payment; others took 438, 412 and 366 days," ASIC said. And while delays in payment of death benefits has dominated the news cycle, there's another trend that's emerged in the insurance space that is also ...

Super complaints decline year-on-year: AFCA

ELIZA BAVIN  |  WEDNESDAY, 1 OCT 2025
... 328. The vast majority (50%) related to account administration issues, followed by group life insurance (37%), and death benefits 10.3%. In the financial advice sector, United Global Capital had the most complaints with 605, followed by Interprac with ...

Super funds should prompt members on death benefits: SCA

ELIZA BAVIN  |  TUESDAY, 26 AUG 2025
Super Consumers Australia (SCA) has called on superannuation funds to do more to prompt members to complete a binding nomination and clearly communicate why it is important they have one. This comes as SCA released new research showing that 36% of Australians ...

ASFA publishes new service standards on claims handling

ELIZA BAVIN  |  FRIDAY, 4 JUL 2025
... step in lifting outcomes for fund members when making claims, and follows the release of ASFA's Service Standard, Death Benefits Payments in September last year. This comes after ASIC has called out the superannuation industry on numerous occasions this ...

TAL partners to expand access to affordable insurance

MATTHEW WAI  |  MONDAY, 16 JUN 2025
... ensuring more Australians who want and need insurance can get it," Macgregor said. "Life insurance is much more than death benefits. Last year, 74% of the 54,000 claims we paid supported the recovery of people with an illness or injury that prevented ...

ASIC reads the riot act to the super industry: Longo

ANDREW MCKEAN  |  FRIDAY, 13 JUN 2025
... challenges, and exposed super trustee board blind spots around their data, systems, and processes. For example, our death benefits review found that even the fastest trustees processed less than half (48%) of their death benefit claims within three months. ...

ASIC tells super: 'You have everything you need to not fail'

ELIZA BAVIN  |  WEDNESDAY, 28 MAY 2025
... episode of the Inside ASIC podcast series which will focus on the work that went into producing the superannuation death benefits report, what the industry must fix and and the toll producing the report took on some of those involved.

Paying more fees doesn't speed up superannuation death benefit payouts

ANDREW MCKEAN  |  THURSDAY, 10 APR 2025
Paying higher superannuation fees doesn't equate to getting death benefits paid out faster, according to research by Super Consumers Australia (SCA). In the wake of a review by ASIC into death benefit claims handling practices of superannuation trustees ...

AustralianSuper sued over death benefit delays

JAMIE WILLIAMSON  |  WEDNESDAY, 12 MAR 2025
... minimum service standards for all large APRA-regulated funds. These include the timely and compassionate handling of death benefits, fair and efficient processing of insurance claims, and clear, respectful and accessible communications with members.

Insurance through superannuation stages a comeback

ANDREW MCKEAN  |  TUESDAY, 4 MAR 2025
... accounts, or those aged under 25 - taking a sledgehammer to the number of people insured through superannuation for death benefits. Intended to prevent insurance premiums from eroding members' account balances for cover they mightn't need, the ...