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Showing 281 - 290 of 320 results for "Australian Financial Complaints Authority"

ASIC to strengthen complaints handling

ELIZABETH MCARTHUR  |  THURSDAY, 16 MAY 2019
... should view it as an opportunity to redress the issue before it is escalated to the Australian Financial Complaints Authority (AFCA). AFCA has welcomed ASIC's announcement that it will strengthen complaints handling within financial firms. AFCA chief ...

Name and shame super sectors: AIST

HARRISON WORLEY  |  MONDAY, 6 MAY 2019
The Australian Institute of Superannuation Trustees wants Australian Financial Complaints Authority to report which superannuation sectors are most complained about. In a submission to AFCA's consultation paper on proposed arrangements for comparative ...

AFCA hits the road

HARRISON WORLEY  |  FRIDAY, 3 MAY 2019
The Australian Financial Complaints Authority will travel Australia in an effort to learn from the community and increase awareness of its services. The dispute resolution body is set to embark on a national roadshow, visiting more than 70 regional ...

ASIC suspends advice group AFSL

ELIZABETH MCARTHUR  |  THURSDAY, 2 MAY 2019
... group. Australasia Wealth Services and Management failed to obtain membership of the Australian Financial Complaints Authority (AFCA), therefore breaching its financial reporting and audit obligations. ASIC's licence suspension for the firm took effect ...

FASEA welcomes new directors

HARRISON WORLEY  |  MONDAY, 8 APR 2019
... rising education standards in financial advice is welcoming new directors to its board. Australian Financial Complaints Authority board member Elissa Freeman and former Financial Planning Association of Australia director Louise Lakomy have been appointed ...

Up close and personal: Women in financial services

JAMIE WILLIAMSON  |  FRIDAY, 8 MAR 2019
... to undertake great training programs," she says. Keep reading. Helen Coonan, chair, Australian Financial Complaints Authority If for some reason Helen Coonan was to type out a resume and list the many roles she has held over the years and their responsibilities ...

Labor responds to Royal Commission final report

JAMIE WILLIAMSON  |  MONDAY, 25 FEB 2019
... by Commissioner Hayne. Outlining additional measures, Labor will look to improve the Australian Financial Complaints Authority (AFCA). Caps on possible compensation will be significantly increased, including the quadrupling of compensation for consumers ...

AFCA hears legacy complaints

KANIKA SOOD  |  THURSDAY, 21 FEB 2019
The Australian Financial Complaints Authority will start taking legacy complaints starting July 1 for a limited amount of time. The Federal Government recently extended AFCA's remit after the Financial Services Royal Commission. This means the one-stop ...

AFCA appoints new ombudsman

DARREN SNYDER  |  THURSDAY, 7 FEB 2019
The Australian Financial Complaints Authority will soon welcome its newest ombudsman, an appointment that will be dedicated to resolving disputes for small businesses including financial services firms. Joining AFCA from February 12 is Geoff Browne. ...

Complainants most satisfied with life insurers

KARREN VERGARA  |  TUESDAY, 11 DEC 2018
... (EDR) scheme to deal with complaints that they are not able to resolve internally. The Australian Financial Complaints Authority (AFCA) was legislated for these purposes. Since launching on November 1, it has received more than 6000 complaints.