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Showing 281 - 290 of 312 results for "Australian Financial Complaints Authority"

AFCA appoints new ombudsman

DARREN SNYDER  |  THURSDAY, 7 FEB 2019
The Australian Financial Complaints Authority will soon welcome its newest ombudsman, an appointment that will be dedicated to resolving disputes for small businesses including financial services firms. Joining AFCA from February 12 is Geoff Browne. ...

Complainants most satisfied with life insurers

KARREN VERGARA  |  TUESDAY, 11 DEC 2018
... (EDR) scheme to deal with complaints that they are not able to resolve internally. The Australian Financial Complaints Authority (AFCA) was legislated for these purposes. Since launching on November 1, it has received more than 6000 complaints.

AFCA receives 500 super complaints in first month

HARRISON WORLEY  |  THURSDAY, 6 DEC 2018
Australia's superannuation industry copped more than 500 complaints to the Australian Financial Complaints Authority in the body's first month of operation. AFCA busily began its life last month, with more than 6000 complaints lodged in its first 30 ...

AFCA creates small businesses ombudsman role

KARREN VERGARA  |  FRIDAY, 16 NOV 2018
The newly established Australian Financial Complaints Authority (AFCA) will appoint an ombudsman dedicated to helping small businesses resolve disputes with their financial service providers. AFCA will consider complaints from small businesses with ...

One-stop complaints shop opens

DARREN SNYDER  |  THURSDAY, 1 NOV 2018
... an important role in the wake of the Royal Commission into the sector's misconduct. Australian Financial Complaints Authority chair Helen Coonan said the one-stop-shop for consumers and small businesses "will play an important role in restoring trust ...

An insight into AFCA workload

DARREN SNYDER  |  TUESDAY, 30 OCT 2018
... Superannuation Complaints Tribunal give a small insight into the workload that will face the Australian Financial Complaints Authority come Thursday. Closing to new complaints tomorrow, the Superannuation Complaints Tribunal (SCT) said it had 2045 open ...

ASIC and Austplan agree to mutual breakup

DARREN SNYDER  |  FRIDAY, 26 OCT 2018
... insurance policy until the AFSL cancellation takes effect; and maintain its membership of Australian Financial Complaints Authority (AFCA) until all consumer complaints have been resolved. It will also have to retain all materials relating to personal ...

SMSFs: Who, what, where, when and how

JAMIE WILLIAMSON  |  MONDAY, 15 OCT 2018
... employ when considering recommending a self-managed superannuation fund to clients. Australian Financial Complaints Authority lead ombudsman - superannuation, June Smith reinforced the importance of quality advice to the SMSF sector following recent ...

AFCA membership deadline arrives

JAMIE WILLIAMSON  |  FRIDAY, 21 SEP 2018
... services firms have until close of business today to register for membership of the Australian Financial Complaints Authority. ASIC has issued a warning to all Australian financial services licensees, superannuation trustees and authorised credit representatives ...

ASIC marks AFCA milestone

KARREN VERGARA  |  THURSDAY, 13 SEP 2018
Corporate regulator ASIC said it has approved the Australian Financial Complaints Authority's complaint resolution rules, marking a significant milestone in time for its November 1 launch. ASIC gave the green light on the AFCA's complaint resolution ...