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Showing 271 - 280 of 475 results for "Remediation"

More scrutiny for super fund, insurance firm chiefs

KARREN VERGARA  |  MONDAY, 5 AUG 2019
... year, ANZ chief executive Shayne Elliott appeared before the House of Representatives, admitting that the bank saw its remediation programs as a "distraction" and at one point took up to 15 years to compensate some customers Elliot said some customers ...

ASIC reveals advice remediation progress

HARRISON WORLEY  |  THURSDAY, 1 AUG 2019
... 2017 report by ASIC into how the big banks and AMP oversee financial advisers has netted less than $120 million in remediation to date. AMP, ANZ, Commonwealth Bank, NAB and Westpac have paid a total of $119.7 million [see figure 1] in remediation for ...

ASIC sues ANZ over unlawful fees

KANIKA SOOD  |  THURSDAY, 25 JUL 2019
... this, the bank did not report it to ASIC until 2015 and waited until 2015 to commence notifying affected customers. Remediation and a change in terms and conditions to permit the fee charging wasn't made until 2016, ASIC is alleging. ANZ has paid approximately ...

OnePath receives first Life Code sanction

JAMIE WILLIAMSON  |  WEDNESDAY, 17 JUL 2019
... the product for a further 19 months until February 2019. It was agreed in November 2018 that OnePath would commence remediation, including writing to all customers who bought the product by 31 January 2019. The insurer failed to do so and did not finalise ...

Wealth jobs in demand

HARRISON WORLEY  |  MONDAY, 15 JUL 2019
... environments, clients and culture. News is good for paraplanners however, with Hays noting more roles in compliance and remediation - which "paraplaners often like to move into" - were on the way in the wake of the Royal Commission. On the flip side ...

Former financial adviser jailed

ELIZABETH MCARTHUR  |  THURSDAY, 11 JUL 2019
... from continuing to act as a financial adviser." "Since reporting the behaviour to ASIC, Madison has assisted with remediation efforts, including facilitation of compensation payments from the insurer. Only a small portion of compensation is still to ...

Class expands executive line-up

HARRISON WORLEY  |  THURSDAY, 4 JUL 2019
... officer, after acting in the role throughout the year. Meanwhile, Commonwealth Bank general manager digital and customer remediation Jason Wilson will link with the firm in July as chief product and marketing officer, adding experience leading digital ...

KPMG names life insurance lead

KARREN VERGARA  |  WEDNESDAY, 3 JUL 2019
... (NMLA), where she led the development of insurance and superannuation products. She also designed and implemented remediation programs for the life insurance business, and led the cultural integrations of AMP and AXA business teams. Her other experience ...

Westpac appoints remediation lead

JAMIE WILLIAMSON  |  MONDAY, 24 JUN 2019
Westpac is welcoming a new head of remediation. At the same time, the group has responded to reports of up to 300 planned redundancies within BT Financial Group. Former ANZ general manager, wealth separation and transition Mandy Rutherford has joined ...

ANZ cleared of $50m fee bungle

KANIKA SOOD  |  FRIDAY, 14 JUN 2019
... provided the documented annual reviews from January 2014 to March 2018 to required clients and is expecting to complete remediation by mid-July for 1410 instances where annual reviews were not found to have been provided. Last month, ANZ announced its ...